zeekr 001 — Basic troubleshooting

Hazardous situations Hazardous situations overview When an airbag or emergency impact sensor is triggered, the car automatically places an emergency call to an emergency rescue service so that the occupants can speak with an emergency service operator. It is also possible to make a manual emergency call in an emergency situation. For more information, see ,please see Emergency rescue (p. 41). In case a hazardous situation occurs, follow the steps under the relevant section to try to resolve the issue.

If you need more information or are unable to resolve your current issue by following the steps in the respective section of this chapter, contact ZEEKR Assist or a ZEEKR Hi-Tech Service Center or an approved service partner for additional help. See ,please see ZEEKR Assist (p. 39). Basic troubleshooting If a fault occurs with the car, a warning symbol appears on the driver display and a warning message appears on the driver display and/or the center display. In some cases, there might appear to be a fault with the car, even though there is no warning symbol or message.

For example, external factors such as heavy fog or snow might negatively impact the radar sensors, which in turn affects the camera and radar functionality. To see if the fault can be rectified by you, or requires additional help: 1 Check if there are any warning symbols or messages on the driver display or the center display. ■ If there are, see ,please see Symbols and messages (p. 143) and perform the appropriate action. ■ If there are not, go to step 2. 2 Check if there are flat tires, if the battery is low, or if the car has lost network connection. Perform the appropriate measure to resolve the specific problem. A poor network connection could be caused by local interference.

In case of a collision, the hazard lights will usually activate automatically. If the hazard warning lights do not turn on automatically, or if it is necessary to turn them on for another reason, press the hazard warning lights button on the upper front section of the tunnel console to turn on/off the hazard warning lights. 3 More advanced troubleshooting requires a professional. Contact a ZEEKR Hi-Tech Service Center or an approved service partner for additional assistance. 29