Output is curled or wrinkled ............................................................................................. 490 Product will not duplex or duplexes incorrectly ................................................................ 490 Use manual print modes .................................................................................................................. 492 Solve image-quality problems .......................................................................................................... 494 Image defects table .........................................................................................................
494 Solve performance problems ........................................................................................................... 500 Solve connectivity problems ............................................................................................................. 501 Solve direct-connect problems ........................................................................................ 501 Solve network problems .................................................................................................. 501 Service mode functions ....................................................................................................................
503 Service menu ................................................................................................................... 503 Product resets .................................................................................................................. 505 Restore factory settings .................................................................................. 505 Hard disk initialization (optional) ..................................................................... 505 NVRAM initialization ........................................................................................
506 Restore factory settings (cold reset) .............................................................. 506 Solve fax problems ........................................................................................................................... 507 Solve e-mail problems ...................................................................................................................... 507 Validate the SMTP gateway address ............................................................................... 507 Validate the LDAP gateway address ...............................................................................
507 8 Parts and diagrams Order parts, accessories, and supplies ............................................................................................ 510 Part numbers .................................................................................................................................... 511 Customer self-repair (CSR) components ......................................................................... 511 Accessories and products ................................................................................................ 512 Print cartridges and toner collection unit ..........................................................................
513 Memory ............................................................................................................................ 513 Cables and interfaces ...................................................................................................... 514 Service kits ...................................................................................................................... 515 Service manuals and user documentation ....................................................................... 518 Screws ..............................................................................................................................................
519 How to use the parts lists and diagrams .......................................................................................... 519 ADF and scanner assemblies .......................................................................................................... 520 External covers, panels, and doors .................................................................................................. 522 Right door assembly .........................................................................................................................
524 Internal components ......................................................................................................................... 526 Internal components (1 of 5) ............................................................................................ 526 Internal components (2 of 5) ............................................................................................ 528 Internal components (3 of 5) ............................................................................................ 530 Internal components (4 of 5) ............................................................................................
532 Internal components (5 of 5) ............................................................................................ 534 Fuser ................................................................................................................................ 536 ENWW xiii