ADF PCA and wire harness ............................................................................................. 417 Input tray .......................................................................................................................... 419 7 Solve problems Introduction ....................................................................................................................................... 422 Troubleshooting process .................................................................................................................. 423 Determine the problem source ........................................................................................
423 Pre-troubleshooting checklist .......................................................................... 423 Troubleshooting checklist ................................................................................ 424 Troubleshooting flowchart ............................................................................... 426 Power subsystem ............................................................................................................ 427 Power-on checks ............................................................................................. 427 Power-on troubleshooting overview ...............................................
427 Tools for troubleshooting .................................................................................................................. 429 Internal print-quality test pages ........................................................................................ 429 Print-quality-troubleshooting pages ................................................................. 429 Diagnostics page ............................................................................................. 429 Cleaning page .................................................................................................
430 Configuration pages ........................................................................................ 431 Configuration page ......................................................................... 431 HP embedded Jetdirect page ......................................................... 433 Embedded protocol page ............................................................... 434 Finding important information on the configuration pages .............. 435 Solve performance problems ...........................................................................................................
436 Solve connectivity problems ............................................................................................................. 437 Solve direct-connect problems ........................................................................................ 437 Solve network connectivity problems ............................................................................... 437 Solve network printing problems ..................................................................... 437 Verify communication over the network ..........................................................
438 Control-panel message types ........................................................................................................... 439 Control-panel messages .................................................................................................................. 440 Event log messages ......................................................................................................................... 511 Print an event log ............................................................................................................. 511 Show an event log ...........................................................................................................
511 Clear the event log ........................................................................................................... 511 Event log message .......................................................................................................... 512 Paper-handling problems ................................................................................................................. 519 Jams ................................................................................................................................ 519 Common causes of jams .................................................................................
519 Jam locations .................................................................................................. 520 Clear jams ....................................................................................................... 520 Jam sensors ................................................................................... 521 AREA 1: Jams in the output bin ...................................................... 522 xii ENWW