HP Color Laserjet CP2025 (service manual (EN)

HP Color LaserJet CP2020 Series Service Manual

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Copyright information © 2008 Copyright Hewlett-Packard Development Company, L.P. Safety information WARNING! Trademark credits Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Potential Shock Hazard Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Always follow basic safety precautions when using the product to reduce risk of injury from fire or electric shock. Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries or regions. The information contained herein is subject to change without notice.

Read and understand all instructions in the user guide. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Linux is a U.S. registered trademark of Linus Torvalds. Observe all warnings and instructions marked on the product. UNIX® is a registered trademark of The Open Group. Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

PostScript® is a trademark of Adobe Systems Incorporated. Do not touch the contacts on the end of any of the sockets on the product. Replace damaged cords immediately. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Part number CB493-90948 Edition 1, 09/2008 Unplug the product from wall outlets before cleaning. Do not install or use the product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected place where no one can step on or trip over the power cord and where the power cord will not be damaged. If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel. Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

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Table of contents 1 Product basics Quick access to product information .................................................................................................... 2 Product comparison ............................................................................................................................. 3 Product features ................................................................................................................................... 3 Walkaround ..........................................................................................................................................

4 Front and side view .............................................................................................................. 4 Back view ............................................................................................................................. 5 Model and serial numbers ................................................................................................... 5 Supported operating systems ............................................................................................................... 6 Supported product software .................................................................................................................

7 Software included with the product ...................................................................................... 7 Recommended Installation for Windows ............................................................. 7 Express Installation ............................................................................................. 7 Macintosh software ............................................................................................. 7 Printer driver ........................................................................................................................

7 Other software provided ...................................................................................................... 8 Software for Windows ......................................................................................... 8 HP ToolboxFX .................................................................................... 8 Software for Macintosh ....................................................................................... 8 PostScript Printer Description (PPD) files .......................................... 8 Configure the product using a Macintosh ...........................................

8 Status Alerts software ......................................................................................... 8 Software for networks ......................................................................................... 8 HP Web Jetadmin ............................................................................... 8 Embedded Web server ....................................................................... 9 Linux ................................................................................................... 9 System requirements ...........................................................................................................

9 Windows requirements ........................................................................................ 9 Macintosh requirements ...................................................................................... 9 Connectivity ........................................................................................................................................ 10 Supported network operating systems .............................................................................. 10 Printer sharing disclaimer ..................................................................................

10 Supported network protocols ............................................................................................. 10 ENWW iii

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2 Control panel Control-panel walkaround .................................................................................................................. 14 Control-panel menus .......................................................................................................................... 15 Use the menus ................................................................................................................... 15 Reports menu .................................................................................................................... 16 System setup menu ...........................................................................................................

17 Service menu ..................................................................................................................... 19 Network config. menu ........................................................................................................ 20 3 Paper and print media Understand paper and print media use .............................................................................................. 22 Supported paper and print media sizes .............................................................................................. 23 Supported paper types and tray capacity ...........................................................................................

25 Special paper or print media guidelines ............................................................................................. 27 Load paper and print media ............................................................................................................... 28 4 Manage and maintain Information pages ............................................................................................................................... 32 HP ToolboxFX ....................................................................................................................................

33 Open HP ToolboxFX .......................................................................................................... 33 Status ................................................................................................................................. 33 Event log ........................................................................................................... 33 Alerts .................................................................................................................................. 34 Set up Status Alerts ..........................................................................................

34 Set up E-mail Alerts .......................................................................................... 34 Product information ............................................................................................................ 34 Set password ..................................................................................................................... 34 Help ................................................................................................................................... 35 Device Settings ..................................................................................................................

36 Device Information ............................................................................................ 36 Paper Handling ................................................................................................. 37 Printing .............................................................................................................. 37 PCL5c ............................................................................................................... 37 PostScript ..........................................................................................................

37 Print Quality ....................................................................................................... 38 Print Density ...................................................................................................... 38 Paper Types ...................................................................................................... 38 System Setup .................................................................................................... 38 Save/Restore Settings ......................................................................................

38 Password .......................................................................................................... 38 Service .............................................................................................................. 39 Network Settings ................................................................................................................ 39 Shop for Supplies .............................................................................................................. 39 iv ENWW

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