The product is using incorrect link and duplex settings for the network ................... 500 New software programs might be causing compatibility problems ........................... 500 The computer or workstation might be set up incorrectly .......................................... 500 The product is disabled, or other network settings are incorrect ............................... 500 Service mode functions ..................................................................................................................................... 501 Service menu ...................................................................................................................................
501 Product resets ................................................................................................................................. 506 Restore factory-set defaults ........................................................................................ 506 Restore the service ID ................................................................................................... 507 Product cold reset ........................................................................................................ 507 Format Disk and Partial Clean functions ........................................................................................
508 Active and repository firmware locations .................................................................... 508 Partial Clean .................................................................................................................. 508 Execute a Partial Clean ............................................................................... 509 Format Disk ................................................................................................................... 509 Solve fax problems (M680) ...............................................................................................................................
511 Execute a Format Disk ................................................................................ 510 Checklist for solving fax problems ................................................................................................. 511 What type of phone line are you using? ....................................................................... 511 Are you using a surge-protection device? .................................................................... 511 Are you using a phone company voice-messaging service or an answering machine? .......................................................................................................................
511 Does your phone line have a call-waiting feature? ..................................................... 511 Check fax accessory status .......................................................................................... 512 General fax problems ...................................................................................................................... 513 The fax failed to send ................................................................................................... 513 An Out of Memory status message displays on the product control panel ................ 513 Print quality of a photo is poor or prints as a gray box ...............................................
513 You touched the Stop button to cancel a fax, but the fax was still sent ..................... 513 No fax address book button displays ........................................................................... 513 Not able to locate the Fax settings in HP Web Jetadmin ............................................. 513 The header is appended to the top of the page when the overlay option is enabled 513 A mix of names and numbers is in the recipients box ................................................. 513 A one-page fax prints as two pages .............................................................................
514 The volume for sounds coming from the fax accessory is too high or too low .......... 514 A document stops in the document feeder in the middle of faxing ............................ 514 Use Fax over VoIP networks ........................................................................................................... 515 Problems with receiving faxes ........................................................................................................ 516 Problems with sending faxes .........................................................................................................
518 Fax error messages on the product control panel ......................................................................... 519 Send-fax messages ...................................................................................................... 520 xii ENWW