10 Chapter 1 Troubleshooting ENWW P# Category Problem Q# Question Yes/ No C/T Solution 6 Copy problem Which setting will give me the best result when copying? - - - C See section about media profile (P4). Use copy quality best. Choose the correct Type of original ("Map" for maps, "Photo" for photos, etc). Eventually go to Original Setup to fine adjust colors and sharpening. (See also online help for more details - button with "?" symbol) P# Category Problem Q# Question Yes/ No C/T Solution 7 Copy Problem Nesting feature is not working 1 Is the correct printer selected? No C Select the correct Printer Yes See Q2 2 Is the Hard Disk close to being full?
Yes C Free up some space, or try to run a nesting job with only 2 or 3 small pictures. If that works, see P27. No C Make sure that Nesting is set: Select: Output Layout Nesting optimized P# Category Problem Q# Question Yes/ No C/T Solution 8 Copy problem The Collate Copy function does not work 1 Is your Hard Disk close to full? Yes C Free up some space, or try to run a collate job with a smaller picture. No C Follow the step by step instructions in the online help under Collate Copy. P# Category Problem Q# Question Yes/ No C/T Solution 9 Copy problem The lines are not accurate 1 Are the lines wavy and irregular? Yes C/T C: The original could be curled or crumpled.
Try to flattten the original (in case of very irregular waves there could be a mechanical problem with the scanner). T: check motor and belt drive tension according to TSM No See Q2 2 Are the lines not sharp? Yes C/T C: Are you using the correct copy method? Try sharpening. If sharpness is different between Cameras, you may have a Focus Problem. T: Check focus of cameras with Focus Adjustment Pattern. No See Q3