ENWW Troubleshooting print-quality and copy issues 9 P# Category Problem Q# Question Yes/ No C/T Solution 2 Have you selected 'Auto size'? Yes C The scanner needs to be cleaned (see P24 on page 17) No See Q3 3 Is the length too short and the width OK? Yes C The problem may be with the Printer (not able to print close to the edges) or Panel PC (Hard Disk is full). No C Check that the margins that are set are not too big. Also check Scanner Media Offsets P# Category Problem Q# Question Yes/ No C/T Solution 6 Copy problem Which setting will give me the best result when copying? - - - C See section about media profile (P4). Use copy quality best.
Choose the correct Type of original ("Map" for maps, "Photo" for photos, etc). Eventually go to Original Setup to fine adjust colors and sharpening. (See also online help for more details - button with "?" symbol) P# Category Problem Q# Question Yes/ No C/T Solution 7 Copy Problem Nesting feature is not working 1 Is the correct printer selected? No C Select the correct Printer Yes See Q2 2 Is the Hard Disk close to being full? Yes C Free up some space, or try to run a nesting job with only 2 or 3 small pictures. If that works, see P27 on page 17 No C Make sure that Nesting is set: Select:
Output Layout Nesting optimized P# Category Problem Q# Question Yes/ No C/T Solution 8 Copy problem The Collate Copy function does not work 1 Is your Hard Disk close to full? Yes C Free up some space, or try to run a collate job with a smaller picture. No C Follow the step by step instructions in the online help under Collate Copy.