2 System error codes ...................................................................................................................................... 43 What to do if the front panel is blank ................................................................................................................. 44 System error codes .............................................................................................................................................. 44 Explanation of system error codes and warnings ..............................................................................................
44 Continuable and non-continuable error codes ................................................................................................... 47 3 Ink supplies ................................................................................................................................................ 77 What are ink supplies? ......................................................................................................................................... 78 General information about the ink supplies .......................................................................................................
81 General precautions when handling ink supplies ............................................................................................... 82 Priming the ink system ........................................................................................................................................ 82 When should you replace the ink supplies? ........................................................................................................ 83 Obtaining Ink Cartridge information ...................................................................................................................
83 Obtaining Printhead information ........................................................................................................................ 84 Summary of solving ink supplies problems ........................................................................................................ 87 Troubleshooting Printhead error codes .............................................................................................................. 88 Carriage Interconnect Wiper ................................................................................................................................
89 Warranty information for ink supplies ................................................................................................................ 89 4 Service tests and utilities ............................................................................................................................. 91 Introduction ......................................................................................................................................................... 92 Diagnostics — self test .........................................................................................................................................
92 Phone support ..................................................................................................................................................... 92 Service tests (diagnostics) .................................................................................................................................. 92 Entering the Service Tests menu ........................................................................................................................ 93 Service utilities ..................................................................................................................................................
111 5 Service calibrations ................................................................................................................................... 131 Service calibrations ........................................................................................................................................... 132 Entering the Service Calibrations menu ............................................................................................................ 133 6 Print quality ..............................................................................................................................................
155 Initial print-quality troubleshooting actions .................................................................................................... 156 Troubleshooting tools ....................................................................................................................................... 157 How to use the Image Quality Service Diagnostic Print ................................................................................... 161 Print-quality issues by symptom ......................................................................................................................
178 Working with other commercially available papers ......................................................................................... 194 7 Parts and diagrams .................................................................................................................................... 199 Printer support .................................................................................................................................................. 200 viii ENWW