HP LaserJet 1010, 1012, 1015 series printer Service Manual (EN)

hp LaserJet 1010 series printer Service Manual

Стр. 3

Copyright Information Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide. Trademark Credits © 2003 Copyright Hewlett-Packard Development Company, LP Microsoft, Windows, and MS-DOS are U.S. registered trademarks of Microsoft Corporation. Reproduction, adaptations, or translation without prior written permission is prohibited except as allowed under copyright laws. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227- 7013.” TrueType is a U.S.

trademark of Apple Computer, Inc. The information contained in this document is subject to change without notice. All other products mentioned herein may be trademarks of their respective companies. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Safety Information WARNING! Potential Shock Hazard Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Part number Q2460-90928 Edition 1, 8/2003 Read and understand all instructions in the user guide. Observe all warnings and instructions marked on the product. Use only a grounded electrical outlet when connecting the HP LaserJet 1010 series printer to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician. Do not touch the contacts on the end of any of the sockets on the HP LaserJet 1010 series printer. Replace damaged cords immediately. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and the power cord will not be damaged. If the product does not operate normally, see the online user guide. Refer all servicing questions to qualified personnel.

Стр. 4

Table of contents 1 Product Information HP LaserJet 1010 series has three product configurations......................................................2 The HP LaserJet 1010, 1012, and 1015.............................................................................2 Introduction...............................................................................................................................

3 Overview of product..................................................................................................................4 Model and serial numbers..................................................................................................4 Hardware description..........................................................................................................5 Firmware description .........................................................................................................6 Product Specifications..............................................................................................................7 HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................9 Extended warranty..................................................................................................................10 Print cartridge information ......................................................................................................11 Refilled print cartridges ...................................................................................................11 Recycling print cartridges ................................................................................................11 Declaration of Conformity.......................................................................................................12 For Regulatory Topics ONLY, contact:...................................................................................13 Laser safety statement.....................................................................................................13 Canadian DOC regulations...............................................................................................13 Korean EMI statement......................................................................................................13 Laser statement for Finland..............................................................................................14 2 Installation and Operation Operating environment ..........................................................................................................16 Identifying the control panel components...............................................................................17 Product media specifications..................................................................................................18 Supported media sizes (printer).......................................................................................18 Guidelines for using media.....................................................................................................19 Paper and Transparencies ..............................................................................................19 Common media problems table .......................................................................................19 Labels ..............................................................................................................................19 Envelopes ........................................................................................................................20 Card stock and heavy media ...........................................................................................20 Loading media .......................................................................................................................22 Loading media to print......................................................................................................22 3 Maintenance Life expectancies of parts that wear ......................................................................................24 Cleaning the product...............................................................................................................25 Cleaning the print path.....................................................................................................25 Cleaning the print cartridge area......................................................................................26 Cleaning the printer pickup roller .....................................................................................27 User-replaceable parts ...........................................................................................................29 Replacing the printer pickup roller ...................................................................................29 Replacing the printer separation pad................................................................................31 ENWW iii

Стр. 5

Replacing the main input tray (paper pickup tray assembly)............................................33 Replacing the output tray extension (delivery tray assembly)..........................................34 4 Operational overview Basic functions........................................................................................................................36 Formatter system....................................................................................................................37 Central processing unit ....................................................................................................37 RAM..................................................................................................................................

37 Universal Serial Bus interface..........................................................................................37 Parallel interface (HP LaserJet 1015 only).......................................................................37 Control panel....................................................................................................................37 Draft mode .......................................................................................................................38 MEt...................................................................................................................................

38 Enhanced I/O ...................................................................................................................38 PJL overview ...................................................................................................................38 Printer functions......................................................................................................................39 Engine control system (engine control unit and power assembly)...................................39 Image formation system...................................................................................................43 Printer paper feed system................................................................................................44 Jam detection ..................................................................................................................46 Solenoid, sensors, and switches......................................................................................46 Basic sequence of operation (formatter-to-printer)...........................................................47 5 Removal and replacement Removal and replacement strategy........................................................................................52 Required tools .................................................................................................................52 Before performing service................................................................................................52 Print cartridge ..................................................................................................................52 Differences between the series models............................................................................53 Part removal order ...........................................................................................................53 User-replaceable parts ...........................................................................................................55 Replacing the printer pickup roller ...................................................................................55 Replacing the printer separation pad................................................................................57 Replacing the main input tray (paper pick-up tray assembly)...........................................59 Replacing the output tray extension (delivery tray assembly)..........................................60 Covers.....................................................................................................................................

61 Right side cover................................................................................................................62 Left side cover..................................................................................................................65 Print cartridge access door, fuser cover, and rear panel..................................................65 Front cover.......................................................................................................................68 Internal assemblies.................................................................................................................70 Transfer roller assembly...................................................................................................70 Engine power assembly...................................................................................................72 Fuser (fixing) assembly....................................................................................................73 Paper pickup assembly....................................................................................................75 Engine control unit assembly............................................................................................76 Laser scanner assembly...................................................................................................78 6 Troubleshooting Basic troubleshooting..............................................................................................................82 Control panel power-on functions...........................................................................................84 Power-on Functions:

Time Ranges..................................................................................84 Control Panel Pages...............................................................................................................86 Control Panel Pages: Time Ranges.................................................................................86 iv ENWW

Стр. 6