HP — HP LaserJet Enterprise 700 Color MFP Troubleshooting Manual (EN)

1x500-sheet paper deck ......................................................................................................... 88 1x500-sheet paper-deck motors ................................................................................ 89 1x500-sheet paper-deck paper pickup and feed ......................................................... 91 1x500-sheet paper-deck cassette media-size detection and cassette-presence detection ... 92 1x500-sheet paper-deck cassette lift operation ............................................................ 92 1x500-sheet paper-deck cassette media-out detection ...................................

93 1x500-sheet paper-deck jam detection ...................................................................... 94 1x500-sheet paper deck automatic delivery ............................................................... 94 3x500-sheet paper deck ......................................................................................................... 95 3x500-sheet paper-deck motors ................................................................................ 97 3x500-sheet paper-deck pickup-and-feed operation ..................................................... 98 3x500-sheet paper-deck cassette media-size detection and cassette-presence detection .

100 3x500-sheet paper-deck cassette lift-up operation ..................................................... 101 3x500-sheet paper-deck jam detection .................................................................... 102 3,500-sheet high-capacity input (HCI) feeder ........................................................................... 104 3x500-sheet paper deck automatic delivery .............................................. 103 HCI motor control .................................................................................................. 106 HCI failure detection ...............................................................................

106 HCI pickup-and-feed operation ............................................................................... 107 HCI cassette media-size detection and cassette-presence detection ............... 108 HCI lift-up operation ............................................................................... 109 HCI cassette media-presence detection ..................................................... 110 HCI jam detection ................................................................................................. 111 HCI no pick jam 2 ..................................................................................

111 HCI no pick jam 3 .................................................................................. 111 HCI Residual paper jam 1 ....................................................................... 112 HCI Door open jam 1 ............................................................................. 112 HCI automatic delivery .......................................................................................... 112 2 Solve problems ............................................................................................................. 113 Solve problems checklist .......................................................................................................

114 Menu map .......................................................................................................................... 116 Preboot menu options ........................................................................................................... 117 Current settings pages .......................................................................................................... 124 Troubleshooting process ........................................................................................................ 125 Determine the problem source .................................................................................

125 Troubleshooting flowchart ....................................................................... 125 Power subsystem ................................................................................................... 126 Power-on checks .................................................................................... 126 Power-on troubleshooting overview ............................................ 126 Control-panel checks ............................................................................................. 127 viii ENWW