Size mismatch in Tray ....................................................... 399 Sleep mode on ....................................................................... 399 Supplies in wrong positions ...................................................... 400 Tray empty: [Type], [Size] ................................................. 400 Tray overfilled .................................................................. 401 Troubleshooting ...................................................................... 401 Type mismatch Tray .......................................................... 401 Unsupported drive installed To continue, touch “OK” ...................
402 Unsupported supply in use OR Unsupported supply installed To continue, touch “OK” ............................................................... 402 Unsupported tray configuration ................................................. 403 Unsupported USB accessory detected Remove USB accessory ....... 403 USB accessory needs too much power Remove USB and turn off then on .................................................................................. 403 USB accessory not functional ....................................................
403 Used supply installed To continue, touch “OK” OR Used supply in use ........................................................................................ 404 Wrong cartridge in slot ................................................ 404 Event log messages ............................................................................................... 405 Print or view an event log ........................................................................ 406 Clear an event log ..................................................................................
406 Clear jams .......................................................................................................................... 407 Jam locations ........................................................................................................ 407 Auto-navigation for clearing jams ............................................................................ 411 Paper path sensor locations ..................................................................... 408 Clear jams in the document feeder ..........................................................................
412 Clear jams in the output bin area ............................................................................ 414 Clear staple jams .................................................................................................. 414 Clear jams in the stapler/stacker ............................................................................. 417 Clear jams in the right door .................................................................................... 419 Clear jams in Tray 1 ..............................................................................................
421 Clear jams in Tray 2 .............................................................................................. 423 Clear jams in the 1 x 500-sheet feeder or the 1 x 500-sheet feeder with cabinet ........... 425 Clear jams in the 3 x 500-sheet feeder .................................................................... 427 Clear jams in the 3,500-sheet high-capacity tray ....................................................... 429 Change jam recovery ............................................................................................ 432 Paper feeds incorrectly or becomes jammed ............................................................................
433 The product does not pick up paper ........................................................................ 433 The product picks up multiple sheets of paper ........................................................... 433 The document feeder jams, skews, or picks up multiple sheets of paper ....................... 434 Prevent paper jams ................................................................................................ 434 xviii ENWW