USB storage accessory removed Clearing any associated data ..... 257 USB storage device failure To clear touch “Clear” ....................... 257 USB storage file operation failed To clear touch “Clear” .............. 257 USB storage file system is full To clear touch “Clear” ................... 257 Used supply in use .................................................................. 257 Used supply installed To continue, touch “OK” ............................ 258 Event log messages ............................................................................................... 259 Print or view an event log ........................................................................
260 Clear an event log .................................................................................. 260 Clear jams .......................................................................................................................... 263 Event log message table .......................................................................... 260 Jam locations ........................................................................................................ 263 Auto-navigation for clearing jams ............................................................................ 263 Clear jams in the output-bin area ............................................................................
264 Clear jams in Tray 1 .............................................................................................. 264 Clear jams in Tray 2 or Tray 3 ................................................................................ 265 Clear jams in the 500-sheet trays ............................................................................ 267 Clear jams in the 3,500-sheet high-capacity tray ....................................................... 268 Clear jams from the toner-cartridge area .................................................................. 271 Clear jams in the fuser ...........................................................................................
274 Clear jams from the duplexer .................................................................................. 276 Solve paper-handling problems .............................................................................................. 277 The product picks up multiple sheets of paper ........................................................... 277 The product does not pick up paper ........................................................................ 277 Use manual print modes .......................................................................................................
278 Print quality troubleshooting tools ........................................................................................... 280 Repetitive defects measurements .............................................................................. 280 Solve image-quality problems ................................................................................................ 281 Image defect examples .......................................................................................... 281 Clean the product ................................................................................................................
289 Print a cleaning page ............................................................................................ 289 Solve performance problems ................................................................................................. 290 Solve connectivity problems ................................................................................................... 291 Solve USB connection problems .............................................................................. 291 Solve wired network problems ................................................................................ 291 The product has a poor physical connection. .............................................
291 The computer is using the incorrect IP address for the product ...................... 291 The computer is unable to communicate with the product ............................ 292 The product is using incorrect link and duplex settings for the network .......... 292 New software programs might be causing compatibility problems ................ 292 The computer or workstation might be set up incorrectly .............................. 292 xiv ENWW