Clean the exterior ............................................................................................................ 154 Solve performance problems ........................................................................................................... 155 Solve connectivity problems ............................................................................................................. 156 Solve direct-connect problems ........................................................................................ 156 Solve network problems ..................................................................................................
156 Service mode functions .................................................................................................................... 158 Product resets .................................................................................................................. 158 Product updates ............................................................................................................................... 158 Firmware updates ............................................................................................................
158 4 Parts and diagrams ..................................................................................................................................... 159 Order parts by authorized service providers .................................................................................... 160 Order replacement parts .................................................................................................. 160 Related documentation and software .............................................................................. 160 Supplies part numbers .....................................................................................................
160 Customer self repair parts ............................................................................................... 161 Service parts .................................................................................................................... 161 Whole-unit replacement part numbers ............................................................................. 161 How to use the parts lists and diagrams .......................................................................................... 162 Assembly locations ...........................................................................................................................
163 Base product (no optional trays or accessories) .............................................................. 163 Covers .............................................................................................................................................. 164 Simplex model ................................................................................................................. 164 Duplex model ................................................................................................................... 166 Internal assemblies ..........................................................................................................................
168 Internal assemblies (1 of 3) ............................................................................................. 168 Internal assemblies (2 of 3) ............................................................................................. 170 Internal assemblies (3 of 3) ............................................................................................. 172 PCAs ................................................................................................................................................ 174 Alphabetical parts list .......................................................................................................................
176 Numerical parts list ........................................................................................................................... 179 Appendix A Service and support ................................................................................................................. 183 Hewlett-Packard limited warranty statement .................................................................................... 184 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 185 End User License Agreement ..........................................................................................................
186 Customer self-repair warranty service .............................................................................................. 188 Customer support ............................................................................................................................. 188 Repack the product .......................................................................................................................... 189 Service information form ..................................................................................................................
190 Appendix B Specifications ............................................................................................................................ 191 Physical specifications ..................................................................................................................... 192 ENWW ix