System Setup menu .......................................................................................... 79 Service menu .................................................................................................... 82 Network Setup menu ......................................................................................... 83 Interpret control panel messages ...................................................................................... 84 Control panel message types ............................................................................ 84 Control panel messages ...................................................................................
84 Paper feeds incorrectly or becomes jammed ..................................................................................... 95 The product does not pick up paper .................................................................................. 95 The product picks up multiple sheets of paper .................................................................. 95 Prevent paper jams ............................................................................................................ 95 Clear jams ..........................................................................................................................
96 Jam locations .................................................................................................... 96 Jam in Tray 1 .................................................................................................... 97 Jam in Tray 2 .................................................................................................... 99 Jam in the fuser area ...................................................................................... 100 Jam in the output bin .......................................................................................
101 Solve image quality problems .......................................................................................................... 102 Use the correct paper type setting in the printer driver .................................................... 102 Change the paper type setting for Windows ................................................... 102 Change the paper type setting for Mac ........................................................... 102 Adjust color settings in the printer driver .......................................................................... 103 Change the color theme for a print job ............................................................
103 Change the color options ................................................................................ 103 Use paper that meets HP specifications .......................................................................... 104 Print a cleaning page ....................................................................................................... 105 Calibrate the product to align the colors .......................................................................... 105 Check the print cartridges ................................................................................................
105 Print the Supplies Status page ........................................................................ 106 Inspect the print cartridge for damage ............................................................ 106 Repeating defects ........................................................................................... 107 Use the printer driver that best meets your printing needs .............................................. 107 Clean the product .............................................................................................................................
109 The product does not print or it prints slowly .................................................................................... 110 The product does not print ............................................................................................... 110 The product prints slowly ................................................................................................. 110 Solve connectivity problems ............................................................................................................. 111 Solve direct-connect problems ........................................................................................
111 Solve network problems .................................................................................................. 111 Poor physical connection ................................................................................ 111 The computer is using the incorrect IP address for the product ...................... 111 The computer is unable to communicate with the product .............................. 112 The product is using incorrect link and duplex settings for the network .......... 112 New software programs might be causing compatibility problems ................. 112 The computer or workstation might be set up incorrectly ................................ 112 ENWW vii