Check the send-fax resolution setting ........................................................................................... 116 Check the scanner glass for dirt or smudges ................................................................................. 116 Check the lightness/darkness setting ............................................................................................ 116 Check the Error Correction setting ................................................................................................. 117 Check the Fit-to-Page setting .........................................................................................................
118 Send to a different fax machine ..................................................................................................... 119 Clean the pickup rollers and separation pad in the document feeder ........................................... 118 Check the sender's fax machine ..................................................................................................... 119 Solve Paper Jam or feed problems ................................................................................................................... 120 Product does not pick up paper or misfeeds ..................................................................................
120 The product picks up multiple sheets of paper ........................................................... 120 The product does not pick up paper ............................................................................. 120 The document feeder jams, skews, or picks up multiple sheets of paper .................. 120 Clean the pickup rollers and separation pad in the document feeder ........................ 121 Clear jams (print-only products) ..................................................................................................... 123 Experiencing frequent or recurring paper jams? .........................................................
123 Jam locations ................................................................................................................ 123 Clear jams in the toner-cartridge area ......................................................................... 124 Clear jams in the output bin ......................................................................................... 125 Clear jams in the duplexer (dw models only) ............................................................... 127 Clear jams (MFP products) ..............................................................................................................
129 Jam locations ................................................................................................................ 129 Experiencing frequent or recurring paper jams? ......................................................... 129 Clear jams in the document feeder .............................................................................. 130 Clear jams in the toner-cartridge area ......................................................................... 124 Clear jams in the output bin .........................................................................................
125 Clear jams in the duplexer ............................................................................................ 127 Solve performance problems ............................................................................................................................ 139 Factors affecting print performance .............................................................................................. 139 Print speeds .................................................................................................................. 139 The product does not print or it prints slowly ................................................................................
140 The product does not print ........................................................................................... 140 The product prints slowly ............................................................................................. 141 Solve connectivity problems ............................................................................................................................. 142 Solve direct-connect problems ...................................................................................................... 142 Solve wired network problems .......................................................................................................
142 Poor physical connection ............................................................................................. 142 The computer is using the incorrect IP address for the product ................................. 142 The computer is unable to communicate with the product ........................................ 143 The product is using incorrect link and duplex settings for the network ................... 143 New software programs might be causing compatibility problems ........................... 143 ENWW ix