USB flash drive ..................................................................................................................................................... 47 Advantages of flash memory storage ............................................................................ 46 2 Solve problems ........................................................................................................................................... 49 Troubleshooting process ....................................................................................................................................
50 Determine the problem source ......................................................................................................... 51 Pre-troubleshooting checklist .......................................................................................................... 50 Troubleshooting flowchart ............................................................................................. 51 Power subsystem .............................................................................................................................. 52 Power-on checks ............................................................................................................
52 Tools for troubleshooting ................................................................................................................................... 54 Control-panel checks ........................................................................................................................ 52 Individual component diagnostics .................................................................................................... 54 Engine diagnostics .......................................................................................................... 54 Engine-test button .......................................................................................
54 Components tests ........................................................................................................... 55 Drum rotation functional check .................................................................. 55 Half self-test functional check ..................................................................... 55 Diagrams ........................................................................................................................................... 55 Location of connectors ...................................................................................................
56 Locations of major components ..................................................................................... 60 Plug/jack locations ......................................................................................................... 58 General timing charts ..................................................................................................... 65 General circuit diagrams .................................................................................................
66 Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .......................................................................................................................................... 67 Internal print-quality test pages ...................................................................................................... 70 Cleaning page .................................................................................................................. 70 Configuration page .........................................................................................................
70 Print-quality troubleshooting tools ................................................................................................. 71 Control panel menus ......................................................................................................................... 71 Repetitive defect ruler .................................................................................................... 71 Print product reports and menu maps ........................................................................... 71 Tools for troubleshooting: Control panel menus ..........................................................
71 Setup menu .................................................................................................. 71 Interpret control panel messages .................................................................................................... 89 Function-specific menus (MFP products only) ............................................ 83 Control panel message types ......................................................................................... 89 Control panel messages .................................................................................................
89 Event-log messages .......................................................................................................................... 99 Print the event log .......................................................................................................... 99 ENWW vii