Clear jams from the output areas .................................................................................... 129 Clear jams from the input tray .......................................................................................... 131 Clear jams from inside the product .................................................................................. 133 Solve repeated jams ........................................................................................................ 135 Change jam recovery ......................................................................................................
136 Solve paper-handling problems ........................................................................................................ 137 Solve image-quality problems .......................................................................................................... 138 Image defects table ......................................................................................................... 138 General print-quality issues ............................................................................. 138 Copy print-quality problems ............................................................................
142 Scan-quality problems ..................................................................................... 143 Prevent scan-quality problems ....................................................... 143 Solve scan-quality problems ........................................................... 143 Optimize and improve image quality ................................................................................ 144 Change print density ....................................................................................... 144 Manage and configure printer drivers ............................................................
144 Clean the product ............................................................................................................................. 145 Clean the pickup roller ..................................................................................................... 145 Clean the separation pad ................................................................................................. 149 Clean the paper path ....................................................................................................... 152 Clean the print-cartridge area ..........................................................................................
154 Clean the exterior ............................................................................................................ 157 Clean the scanner glass strip and platen ......................................................................... 158 Solve performance problems ........................................................................................................... 159 Solve connectivity problems ............................................................................................................ 160 Solve direct-connect problems ........................................................................................
160 Solve network problems .................................................................................................. 160 Solve fax problems (HP LaserJet Professional M1210 MFP series only) ........................................ 162 Fax troubleshooting checklist .......................................................................................... 162 Fax error messages ........................................................................................................ 163 Alert and warning messages ...........................................................................
163 Fax logs and reports ........................................................................................................ 168 Print all fax reports .......................................................................................... 168 Print individual fax reports ............................................................................... 169 Set the fax activity log to print automatically ................................................... 169 Set the fax error report .................................................................................... 169 Set the fax confirmation report ........................................................................
170 Include the first page of each fax on the fax confirmation, fax error, and last call reports ....................................................................................................... 170 Change error correction and fax speed ........................................................................... 170 Set the fax-error-correction mode ................................................................... 170 Change the fax speed ..................................................................................... 171 Problems sending faxes ..................................................................................................
171 Problems receiving faxes ................................................................................................. 174 viii ENWW