Troubleshooting the service station encoder and encoder reader......................................................... 153 Troubleshooting the waste ink jug ................................................................................................... 154 Troubleshooting the track assemblies ................................................................ 155 Troubleshooting the track assembly ................................................................................................. 155 Troubleshooting the LVDS cable and LVDS error ...............................................................................
155 Detecting a damaged LVDS chip..................................................................................................... 156 Troubleshooting error: Failed to Program FPGA ................................................................................ 157 Troubleshooting the media-drive assemblies.......................................................159 Troubleshooting the media-drive motor coupling ............................................................................... 159 Troubleshooting the media-drive motor encoder ................................................................................
159 Troubleshooting the high-resolution media-drive encoder.................................................................... 159 Troubleshooting the media-drive belt ............................................................................................... 160 Troubleshooting the ionizer ............................................................................................................ 160 Troubleshooting the media alignment bar......................................................................................... 160 Troubleshooting the rail actuator motor............................................................................................
160 Troubleshooting the media thickness sensor...................................................................................... 160 Troubleshooting the media detection sensor...................................................................................... 160 Troubleshooting the supply spool .................................................................................................... 161 Troubleshooting the electronic assemblies...........................................................162 Troubleshooting the motor control board..........................................................................................
162 Troubleshooting the I/O board ....................................................................................................... 162 Troubleshooting the 38/24v power supply....................................................................................... 162 Printer’s Service Menus......................................................................... 163 TOOLS > USER CLEANING AND MAINTENANCE....................................................163 Menu: Maintenance reminders ....................................................................................................... 163 Menu:
Replace UV lamp bulb or bulbs............................................................................................. 163 Menu: Clean rail encoder strip ....................................................................................................... 163 Menu: Clean ionizer needles.......................................................................................................... 163 Menu: Clean and lube rail strips..................................................................................................... 163 Menu: Clean print head orifice plates.............................................................................................. 163 Menu:
Clean/lube service station rails............................................................................................. 163 Menu: Clean service station wiper .................................................................................................. 163 Menu: Clean carriage wheels......................................................................................................... 164 Menu: Vacuum bottom of carriage .................................................................................................. 164 Menu: Clean carriage home sensor................................................................................................. 164 Menu:
Replace UV lamp filters........................................................................................................ 164 Menu: Clean electronics box filters.................................................................................................. 164 Menu: Replace service station wiper................................................................................................ 164 Menu: Drain waste from service station............................................................................................ 164 Menu: Clean media thickness sensor roller.......................................................................................
164 TOOLS > USER DIAGNOSTICS ..............................................................................165 Menu: Carriage motion ................................................................................................................. 165 Menu: Rail motion......................................................................................................................... 165 Menu: Calibration......................................................................................................................... 165 Menu: Verify H2H Y Alignment....................................................................................................... 165 Menu:
Print quality........................................................................................................................ 165 Menu: Service station .................................................................................................................... 165 Vacuum pressure .......................................................................................................................... 165 Menu: Hard drive ......................................................................................................................... 165 Menu:
LVDS ................................................................................................................................. 165 Menu: Print diagnostic plot............................................................................................................. 165 Menu: Print jet statistics.................................................................................................................. 166 Menu: Warnings and actions list .................................................................................................... 166 Menu:
Error history ....................................................................................................................... 166 Menu: Log error history.................................................................................................................. 166 Menu: Log system info ................................................................................................................... 166 TOOLS > SERVICE PRINTER > DEVICE TESTS...........................................................167 Menu: Device test wizard............................................................................................................... 167 Menu:
Vacuum fan test .................................................................................................................. 167 Menu: Media thickness sensor test .................................................................................................. 167 Menu: Rail-height motor test ........................................................................................................... 168 Menu: Roller, alignment bar, sensor and switch test .......................................................................... 168 Menu: Carriage home sensor test.................................................................................................... 168 Menu:
Profiler test ......................................................................................................................... 168 Menu: Service station tests ............................................................................................................. 169 Menu: Cabinet fans test ................................................................................................................. 169 Menu: Carriage cooling fan test ..................................................................................................... 169 Menu: Ionizer relay test .................................................................................................................
170 Menu: UV lamp test....................................................................................................................... 170 Part No. CQ114-90035 Rev B HP Scitex FB500 / FB700 Service Manual Page 4 of 510