1 Is the Problem with the Printer or Multi-Roll Feeder 1-2 Troubleshooting System Error Codes 1-2 The Media Does Not Feed In 1-2 Media Does Not Advance Correctly 1-2 Media Jam in the Infeed Channel of the Multi-Roll 1-3 The Multi-Roll Feeder does not Power ON 1-3 The Media Does Not Unload Correctly 1-4 Communication Problem Between the Printer and the Multi-Roll Feeder 1-4 Media Jam in the Printer 1-5 Marks on Glossy Media 1-5 Problem with the Media Loading Procedure 1-6 How to Prevent Media Jams 1-8 The Printer Doesn’t Print or the Prints are Partially Printed 1-9 Selecting Media Width Which is Not 24" or 36" 1-9 Multi-Roll Feeder Information Utility 1-10 Service Print 1-11 Media Basket Capacity Limitations 1-12 Media Basket features 1-12 Media Basket - Climatic Conditions 1-13 Multi-Roll Feeder Capacity Limitations 1-13 Warranty Information 1-14 Logging a Call Related to the Multi-Roll Feeder 1-14 Check Warranty Status 1-14 Multi-Roll Feeder Calibration 1-15 Multi-Roll Usage (Counters) Utility 1-17 Multi-Roll Reset (Counters) Utility 1-18 Limitations of the Printer with the Multi-Roll Feeder 1-19