Troubleshooting en Troubleshooting 14 Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Fault Cause and troubleshooting The appliance is not cooling, the displays and lighting are lit. Showroom mode is switched on. 1. Press and hold alarm off for 9–11 seconds until an audible signal sounds. 2. After a short time, check whether your appliance is cooling. The LED lighting does not work. Different causes are possible. ▶ Call customer service. The customer service number can be found in the enclosed customer service directory. Side panels of the ap- pliance are warm. Not a fault. The side panels contain pipes which heat up during the cooling process. Units touching the ap- pliance will not be damaged by the heat. No action required. A warning signal sounds and "alarm off" flashes.
The door alarm is switched on. The appliance door is open. ▶ Close the appliance door. A warning tone sounds, the temperat- ure display (freezer compartment) flashes and "alarm off" lights up. The temperature alarm is switched on. Different causes are possible. ▶ Press alarm off . a The alarm is switched off. External ventilation openings are covered up. ▶ Remove any obstructions from in front of the ex- ternal ventilation openings. Larger quantities of fresh food have been put in. 25