en Troubleshooting Troubleshooting 16 Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting The LED lighting does not work. Different causes are possible. ▶ Call customer service. The customer service number can be found in the enclosed customer service directory. Home Connect is not working properly. Different causes are possible. ▶ Go to www.home-connect.com. The warning tone sounds. The door alarm is switched on. The appliance door is open. ▶ Close the appliance door. The temperature dif- fers greatly from the setting. Different causes are possible. 1. Switch off the appliance. → Page 15 2. Switch the appliance back on after five minutes. → Page 15 ‒ If the temperature is too warm, check the temper- ature again after a couple of hours.
‒ If the temperature is too cold, check the temper- ature again on the following day. The base of the refri- gerator compartment is wet. The condensation channel or drainage hole are blocked. ▶ Clean the condensation channel and the drainage hole. → Page 22 The appliance hums, bubbles, buzzes, gargles or clicks. Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. No action required. 24