Kaiyi — Kaiyi - Public Service Commission HR Policies and Procedures Manual (EN)

PREAMBLE Human resource management plays a critical role in supporting not only the organization, but also workers, to navigate through macro- level events that impact the political social, technological, economic, environmental and legal operating environment. We suggest a novel framework that situates and expands the role of the Human Resources (HR) function in contemporary organizations by proposing to raise this role to be externally facing, proactively monitoring the macro-environment for significant events, anticipating any significant changes for workers, and designing interventions to minimize any negative impact .

The current Human Resource Policies and Procedures Manual was last reviewed in 2016. Since then, fundamental changes, brought about by the Constitution have been implemented both in the structure of the Public Service and the management of the Human Resource. This review has addressed and aligned new practices with the legislative changes and the dynamics of the future of work, post- Covid 19, especially in embracing technology in public service. It has reviewed and introduced better workplace tools and processes, and governance structures to make it easier for public servants to work effectively.

The Human Resource Policies and Procedures Manual provide guidelines in the management and development of human resource capacity towards the achievement of various national goals and objectives. The manual has been reviewed to provide guidelines for effective Human Resource Management practices such as training, career planning, compensation, performance management and rewards, job definition and employee participation in maintaining the productivity of employees.

It has also addressed issues that are intended to enhance efficiency in the conduct of Human Resource Management practices to enable public officers continue to deliver world-class services and transform the way government operates, from front-end to back-office, in a modern and efficient way. Further, the guidelines herein shall impact in development of the right skills and culture among public service employees and leaders, and puts together policy and delivery direction that shall enable services to be delivered in a learning and iterative environment, focused on outcomes for citizens.

The Manual incorporates provisions of the Constitution, Labour Laws and other Legislation that govern various aspects of industrial relations in the Public Service. The Manual is also anchored on other policies and guidelines governing the management of the Public