Kaiyi — 2.2 National Service Desk

2 Who to get in touch with at the Bundesbank 2.1 Customer service team Please contact your customer service team (KBS) if you have any questions about the registration form ( Contact – Customer Service Team | Deutsche Bundesbank ). Please submit the registration form to your customer service team using the contact details below. 2.2 National Service Desk If you have any questions on entering reference data in the system, performing the prescribed test cases or anything relating to production, please contact the National Service Desk. Email (testing): targetservices-test@bundesbank.de Email (production): targetservices@bundesbank.de Telephone number: +49 (0)69 9566 38870 Last updated:

08.07.2024 Page 6 of 35 National Service Desk TARGET Services TIPS Participation Guide KBS Address Email form Telephone submission number KBS BBB, Berlin Leibnizstrasse 10 10625 Berlin Germany kbs-bbb-t2-forms @bundesbank.de +49 (0)30 3475 2764 KBS BNS, Hanover Georgsplatz 5 30159 Hannover Germany kbs-bns-t2-forms @bundesbank.de +49 (0)511 3033 2342 KBS BW, Stuttgart Theodor-Heuss-Strasse 20 70174 Stuttgart Germany kbs-bw-t2-forms @bundesbank.de +49 (0)711 944 2929 KBS BY, Munich Leopoldstrasse 234 80807 München Germany kbs-by-t2-forms @bundesbank.de +49 (0)89 2889 2929 KBS H, Frankfurt Taunusanlage 5 60329 Frankfurt am Main Germany kbs-h-t2-forms @bundesbank.de +49 69 9566 32929 KBS HMS, Hamburg Willy-Brandt-Strasse 73 20459 Hamburg Germany kbs-hms-t2-forms @bundesbank.de +49 (0)40 3707 2929 KBS NRW, Düsseldorf Berliner Allee 14 40212 Düsseldorf Germany kbs-nrw-t2-forms @bundesbank.de +49 (0)211 874 2929 KBS RS, Mainz Hegelstrasse 65 55122 Mainz Germany kbs-rs-t2-forms @bundesbank.de +49 (0)6131 377 2929 KBS STH, Leipzig Karl-Liebknecht-Strasse 141a 04275 Leipzig Germany kbs-sth-t2-forms @bundesbank.de +49 (0)341 860 1401