Univers EMS User Manual Rev. 1.3.1 1 About Univers EMS The Univers EMS Application has a simple design and well-developed features, oriented towards the actual needs of residential plant in the end-to-end process. It aims to solve business pain points faced by Device Manufacturer, Donwstream Installer companies, Installer&O&M team and Home End Users involved in residential enegy management. The system provides powerful functions such as Plant and Device Onboarding, Monitoring, Management, Remote Control,Operation and Maintenance, Company and User Management. Product Architecture Target Users Univers EMS is designed for 4 types of User Roles:
System Admin, Installer Admin, Installer and End User. Below is the user hierarchy diagram. Page 15 of 176