User's Guide Solving Problems Solving Problems Checking the Printer Status Checking the Error Indicators on the Printer When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. : On : Flashing slowly : Flashing fast * In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad 56 Light Situation Solutions No paper is loaded or more than one sheet has been fed at a time. y Load paper and press the button. A paper jam has occurred. y Remove the paper and press the button. Initial ink charging may not be complete. See the Start Here poster to complete initial ink charging. b B The light and light fal sh alternately. An ink pad is nearing or at the end of its service life. The ink pads need to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*.
It is not a user- serviceable part. When a message saying that you can continue y printing is displayed on the computer, press the button to continue printing. The lights stop flashing for the time being, however, they will continue to fal sh at regular intervals until the ink pad is replaced. A printer error has occurred. Open the printer cover and remove any paper or protective material inside the printer. Turn the power off and on again. The printer has started in recovery mode because the frimware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. 2. Visit your local Epson website for further instructions.