User’s Guide Troubleshooting for Printing Blank pages print ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver. For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. Click Options & Supplies > Options (or Driver ).
❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction. ❏ Load and eject plain paper several times. & “Cleaning the interior of the product” on page 42 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 Printing is too slow ❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 13 ❏ For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog box. & “Accessing the printer driver for Windows” on page 17 & “Accessing the printer driver for Mac OS X” on page 18 ❏ Close any unnecessary applications. ❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the power on.
(The product does not recover with the power off.) After you restart, the product will print at normal speed. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 45 If you try all of the methods above and cannot solve the problem, see the following: & “Increasing the Print Speed (For Windows Only)” on page 59 56