User’s Guide Contents Safety instructions. . . . . . . . . . . . . . . . . . . . . . . 61 Precautions on refilling ink. . . . . . . . . . . . . . . . 61 Ink bottle specifications. . . . . . . . . . . . . . . . . . . 62 Checking the Ink Level. . . . . . . . . . . . . . . . . . . . . 62 Refilling the Ink Tank. . . . . . . . . . . . . . . . . . . . . . 62 Troubleshooting for Printing/Copying Diagnosing the Problem. . . . . . . . . . . . . . . . . . . . 81 Checking product status. . . . . . . . . . . . . . . . . . 81 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84 Removing jammed paper from the Automatic Document Feeder (ADF). . . . . . . . . . . . . . . . . . 85 Preventing paper jams. . . . . . . . . . . . . . . . . . . . 86 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . . 87 Horizontal banding. . . . . . . . . . . . . . . . . . . . . . 88 Vertical banding or misalignment. . . . . . . . . . . 88 Printout is blurry, smeared, or scuffed or ink supply is poor. . . . . . . . . . . . . . . . . . . . . . . . . . 89 Miscellaneous Printout Problems. . . . . . . . . . . . . . 90 Incorrect or garbled characters. . . . . . . .
. . . . . 90 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . . 90 Printout has a slight slant. . . . . . . . . . . . . . . . . 90 Size or position of copied image is incorrect. . . . 91 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . . 91 Blank pages print. . . . . . . . . . . . . . . . . . . . . . . 91 Printed side is smeared or scuffed. . . . . . . . . . . 91 Printing is too slow. . . . . . . . . . . . . . . . . . . . . . 92 Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 92 Paper does not feed. . . . . . . . . . . . . . . . . . . . . . 92 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . . 92 Paper is improperly loaded. . . . . . . . . . .
. . . . . 93 Paper is not ejected fully or is wrinkled. . . . . . . . 93 The Product Does Not Print. . . . . . . . . . . . . . . . . 93 All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 93 Only the power light is on. . . . . . . . . . . . . . . . . 93 Increasing the Print Speed (For Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Printing plain papers quietly. . . . . . . . . . . . . . . 95 Maintaining Your Product and Software Checking the Print Head Nozzles. . . . . . . . . . . . . . 65 Using the Nozzle Check utility for Windows . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 65 Using the Nozzle Check utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using the control panel. . . . . . . . . . . . . . . . . . . 66 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . 67 Using the Head Cleaning utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using the Head Cleaning utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using the control panel. . . . . . . . . . . . . . . . . . . 68 Aligning the Print Head. . . . . . . . . . . . . . . . . . . .
68 Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using the Print Head Alignment utility for Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using the control panel. . . . . . . . . . . . . . . . . . . 69 Replacing Ink inside the Ink Tube. . . . . . . . . . . . . 70 Using the Power Ink Flushing utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using the Power Ink Flushing utility for Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using the control panel. . . . . . . . . . . . . . . . . . . 71 Saving Power. . . . . . . . . . . . . . . . . . . . . . . .
. . . . 72 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 72 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 72 Using the control panel. . . . . . . . . . . . . . . . . . . 72 Checking the Number of Sheets of Paper Fed. . . . . 73 Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 73 Cleaning the exterior of the product. . . . . . . . . . 73 Cleaning the interior of the product. . . . . . . . . . 74 Transporting the Product. . . . . . . . . . . . . . . . . . . 75 Installing Your Software. . . . . . . . . . . . . . . . . . . . 77 Uninstalling Your Software. . . . . . . . . . . . . . . . . . 77 For Windows. . . . . . . . . . . . . . . . . . . . . .
. . . . 77 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 78 Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light. . . . . . . . . . . . . . . . . . . . . . 96 Problems When Starting a Scan. . . . . . . . . . . . . . . 96 Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Using the button. . . . . . . . . . . . . . . . . . . . . . . . 97 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Problems When Feeding Paper. . . . . . . . . . . . . . . 98 Error Indicators Error Messages on the Control Panel. . . . . . .
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