User’s Guide Troubleshooting for Printing/Copying Horizontal banding ❏ Make sure the printable side (the whiter side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 67 ❏ Make sure you use ink bottles with the correct part number for this product. & “Ink Bottles” on page 102 ❏ Try to use genuine Epson ink bottles. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 17 ❏ If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 68 ❏ If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting in the LCD menu or shift the position of your original. ❏ If there is problem with copy quality, clean the surface of the scanner glass. & “Cleaning the exterior of the product” on page 73 Vertical banding or misalignment ❏ Make sure the printable side (the whiter side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 67 88 Good sample & “Horizontal banding” on page 88 & “Vertical banding or misalignment” on page 88 & “Printout is blurry, smeared, or scuffed or ink supply is poor” on page 89