User’s Guide Troubleshooting for Printing/Copying ❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Draft is selected in Print Quality in Print Settings (for Mac OS X), select another setting. Size or position of copied image is incorrect ❏ Make sure the paper size, layout, or reduce/enlarge setting selected in the control panel matches the paper used. ❏ If the edges of the copy are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass.
& “Cleaning the exterior of the product” on page 73 Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn off the Mirror Image setting in your application. For instructions, see the online help for your printer driver or for your application. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 77 Blank pages print ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver. For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. Click Options & Supplies > Options (or Driver ). ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 77 Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make several copies without placing a document on the scanner glass. & “Cleaning the interior of the product” on page 74 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 77 91