10 Troubleshooting Fault Possible Cause Solution The fan doesn't work The stand does not properly connect to the fan base. Install the fan base with the stand correctly. Child lock is enabled. Disable the child lock function. Batery is depleted. Connect the charging base to use it as the power source. Unable to connect to Wi-Fi The Wi-Fi connection is 5 GHz. Connect to a 2.4 GHz Wi-Fi network. The fan has been offline for more than half an hour. Reset the Wi-Fi connection. Fan blades are stuck Fan blades are stuck by a foreign object. Unplug the fan and remove the foreign object. Batery level indicator does not light up The batery enters into sleep protection.
Connect the charging base to activate the batery. The oscillation function does not work. The fan is under the auto-oscillation state. Wait for the auto-oscillation completes. It will last for 14 seconds at most.
Specifications Name Mi Smart Standing Fan Pro Rated Voltage 12 V Batery Type Lithium-ion Batery Model ZLBPSP01XY Rated Power 24 W Batery Capacity 2800 mAh Type Standing Fan Noise Emission ≤55 dB(A) Charging Input 12 V 2 A Net Weight 3.2 kg Item Dimensions 950 × 343 × 330 mm Limited Charging Voltage 14 V Wireless Connectivity Wi-Fi IEEE 802.11b/g/n 2.4 GHz Operating Temperature 0°C to 40°C *Radio frequency and radio transmission power RF Specification Operation Frequency Maximum Output Power 2.4 G Wi-Fi 2412-2472 MHz