3-16 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 0603h For the external loopback test, make sure the loopback connector is installed and constructed properly. For the external or internal loopback test, replace the motherboard. 0604h - 0605h Replace the motherboard. 0606h For the external loopback test, make sure the loopback connector is installed and constructed properly. For the external or internal loopback test, replace the motherboard. 0607h Make sure the loopback connector is installed and constructed properly. Replace the motherboard. 0608h - 0611h Replace the motherboard.
Parallel Port Tests 0701h For the external loopback test, make sure the loopback connector is installed and constructed properly. For the external or internal loopback test, replace the motherboard. 0702h Replace the motherboard. 0703h Run BIOS Setup and disable ECP for the parallel port, then rerun the test. Replace the motherboard. 0704h - 0706h Replace the motherboard. 0707h Connect the loopback connector. 0708h Replace the motherboard. Audio Tests 0801h - 0806h If this error also occurs for an external headphone, replace the audio PCA, then motherboard. Otherwise, check the top case cable connection. Replace the top case.
0810h If this error also occurs for an external headphone, replace the motherboard. Otherwise, check the top case cable connection. Replace the top case. 0812h If this error also occurs for an external headphone, replace the audio PCA, then motherboard. Otherwise, check the top case cable connection. Replace the top case. 8000h & above (See Microphone Tests near end of table.) Video Tests 0900h - 0901h Replace the motherboard. 0903h - 0906h Replace the LVDS PCA. Replace the motherboard. 0907h - 0908h Replace the motherboard. 0909h - 090Ah Replace the LVDS PCA. Replace the motherboard. 090Ch - 090Fh Replace the motherboard.
8000h (See LCD Test near end of table.) CD-ROM Tests 0A00h Insert a CD in the drive. 0A01h Rerun the test. Replace the CD-ROM drive. 0A02h No repair. (Automatic close not supported.) 0A03h Insert a different CD in the drive. Check the connectors on the CD-ROM drive and motherboard. Replace the CD-ROM drive. 0A04h Insert a different CD in the drive. Check the connectors on the CD-ROM drive and motherboard. Replace the CD-ROM drive. 0A05h Insert a computer CD in the drive. 0A06h Insert an audio CD in the drive. USB Tests 1301h Reprogram the system BIOS IC. Replace the system BIOS IC. Replace the motherboard. 1302h - 1306h Replace the motherboard.
8000h & above (See USB Port Test and USB Dock Bottom Port Test near end of table.) Fan Test (OmniBook 3000 only) 8000h & 9001h If the fan is already running, you will not hear a change. Check the fan connection. Replace the fan. Replace the motherboard. 9002h Replace the motherboard. LCD Test 8000h If the test fails with an external monitor (must support VESA mode 105h), replace the motherboard. Otherwise: - If the shaded-band test fails, check the display cable connections in the bottom case, replace the LVDS PCA, replace the LCD flex cable, replace the motherboard. - If only a solid-color test fails, see chapter 5 for cosmetic guidelines, replace the LCD module.
Microphone/Line-In Tests 8000h & 9003h If the error occurs for built-in and external microphones, replace the audio PCA, replace the motherboard. If it occurs for only the built-in microphone, check the top case cable connection, replace the icon PCA. 9004h Replace the audio PCA. Replace the motherboard. Suspend/Resume Test 8000h & 9005h Run BIOS Setup and restore default settings. Reprogram the system BIOS IC. Replace the system BIOS IC. Replace the motherboard. USB Port Test 8000h Make sure a high-speed USB device is connected. Replace the USB PCA. Replace the motherboard. 9006h Make sure a USB device is connected to the port you are testing. Select the correct speed for the device.
Replace the USB PCA, replace the motherboard (or dock component, if applicable). OmniBook USB Dock Bottom Port Test (OB3000 only) 8000h Make sure a high-speed USB device is connected to the bottom USB port on the port replicator. Replace the port replicator. Replace the motherboard. OmniBook IR Tests (FIR enabled, undocked) 9002h & 9007h - 9008h Rerun the test. Replace the motherboard.