Installing touchpad support (Synaptics).............................................................. 115 Installing video support (ATI) ............................................................................ 116 Installing modem support (Conexant)................................................................. 116 Installing infrared support (FIR)......................................................................... 116 Installing OneTouch support (Dritek)................................................................. 117 Updating audio support (Conexant)....................................................................
117 Updating wired LAN support (National Semiconductor)................................... 117 Updating wireless LAN support (LAN Express)................................................ 118 Installing HP notebook utilities........................................................................... 118 Installing the One-Touch utility.......................................................................... 119 Installing the HP DesktopZoom utility ............................................................... 119 Installing the HP Presentation Ready utility .......................................................
119 Installing the HP Universal Printer driver........................................................... 119 Installing the USB Wake utility.......................................................................... 120 Installing support for the USB-serial dongle ...................................................... 120 Configuring Windows Power Management........................................................ 121 Troubleshooting and Maintenance ............................................................................. 123 Troubleshooting Techniques.....................................................................................
124 Audio Problems................................................................................................... 124 CD-ROM and DVD Problems ............................................................................ 125 Display Problems ................................................................................................ 127 Hard Disk Drive Problems.................................................................................. 128 Heat Problems..................................................................................................... 129 Infrared Problems................................................................................................
129 Keyboard and Pointing Device Problems ........................................................... 130 LAN Problems .................................................................................................... 131 Memory Problems............................................................................................... 132 Modem Problems ................................................................................................ 133 PC Card (PCMCIA) Problems............................................................................ 135 Performance Problems ........................................................................................
136 Port Replicator Problems .................................................................................... 137 Power and Battery Problems............................................................................... 138 Printing Problems................................................................................................ 140 Serial, Parallel, and USB Problems..................................................................... 140 Startup Problems................................................................................................. 142 Wireless Problems...............................................................................................
143 Testing the Hardware................................................................................................ 145 To run the e-Diagtools diagnostic test ................................................................ 145 Configuring the Computer........................................................................................ 147 To run the BIOS Setup utility ............................................................................. 147 To set up TopTools ............................................................................................. 150 Reinstalling and Updating Software.........................................................................
151 To recover the factory installation of your hard disk.......................................... 151 To create a boot disk (Windows 2000) ............................................................... 152 To replace a damaged Recovery CD or DVD..................................................... 152 To update the BIOS............................................................................................. 153 10 Corporate Evaluator’s Guide