To replace a plug-in module..................................................................................84 To insert or remove a CD or DVD........................................................................87 To play DVD movies ............................................................................................88 To create or copy CDs...........................................................................................89 Connecting PC Cards..................................................................................................90 To insert or remove a PC Card..............................................................................90 Connecting External Devices......................................................................................92 To identify connectors for external devices ..........................................................92 To connect a printer or other parallel device.........................................................93 To connect an external keyboard or mouse...........................................................93 To connect a USB device......................................................................................94 To connect an audio device...................................................................................94 To use an external monitor....................................................................................95 To use a TV set as a monitor.................................................................................97 To connect a serial device .....................................................................................98 To connect an infrared device ...............................................................................98 Installing Additional RAM .......................................................................................100 To install a RAM expansion module...................................................................100 To remove a RAM expansion module ................................................................101 To replace the system RAM module...................................................................102 Replacing the Hard Disk Drive.................................................................................105 To replace the hard disk drive.............................................................................105 To replace the hard disk drive holder..................................................................105 To prepare a new hard disk drive........................................................................106 Troubleshooting and Maintenance..............................................................................109 Troubleshooting Your Computer..............................................................................110 Audio problems...................................................................................................110 CD and DVD problems.......................................................................................111 Display problems ................................................................................................113 Expansion base problems....................................................................................114 Hard disk drive problems ....................................................................................115 Heat problems .....................................................................................................116 Infrared Problems................................................................................................116 Keyboard and pointing device problems.............................................................117 LAN problems.....................................................................................................118 Memory problems ...............................................................................................120 Modem problems ................................................................................................120 PC card (PCMCIA) problems .............................................................................123 Performance problems ........................................................................................124 Power and battery problems................................................................................125 Printing problems................................................................................................128 Serial, parallel, and USB problems .....................................................................128 Startup Problems .................................................................................................130 Wireless Problems...............................................................................................131 Testing the Hardware................................................................................................133 To run the e-Diagtools diagnostic test.................................................................133 Reference Guide 9