To replace a plug-in module..................................................................................82 To insert or remove a CD or DVD........................................................................85 To play DVD movies ............................................................................................86 To create or copy CDs...........................................................................................87 Connecting PC Cards..................................................................................................88 To insert or remove a PC Card..............................................................................88 Connecting External Devices......................................................................................90 To identify connectors for external devices ..........................................................90 To connect a printer or other parallel device.........................................................91 To connect an external keyboard or mouse...........................................................91 To connect a USB device......................................................................................92 To connect an audio device...................................................................................92 To use an external monitor....................................................................................93 To use a TV set as a monitor.................................................................................94 To connect a serial device.....................................................................................95 To connect an infrared device...............................................................................95 Installing Additional RAM .........................................................................................97 To install a RAM expansion module.....................................................................97 To remove a RAM expansion module ..................................................................98 To replace the system RAM module.....................................................................99 Replacing the Hard Disk Drive.................................................................................102 To replace the hard disk drive.............................................................................102 To replace the hard disk drive holder..................................................................102 To prepare a new hard disk drive........................................................................103 Troubleshooting and Maintenance..............................................................................105 Troubleshooting Your Computer..............................................................................106 Audio problems...................................................................................................106 CD and DVD problems.......................................................................................107 Display problems ................................................................................................109 Expansion base problems....................................................................................110 Hard disk drive problems....................................................................................112 Heat problems .....................................................................................................112 Infrared Problems................................................................................................113 Keyboard and pointing device problems.............................................................113 LAN problems.....................................................................................................115 Memory problems...............................................................................................116 Modem problems ................................................................................................116 PC card (PCMCIA) problems .............................................................................119 Performance problems ........................................................................................120 Power and battery problems................................................................................121 Printing problems................................................................................................124 Serial, parallel, and USB problems .....................................................................124 Startup Problems.................................................................................................126 Wireless Problems...............................................................................................127 Testing the Hardware................................................................................................129 To run the e-Diagtools diagnostic test.................................................................129 Reference Guide 9