Installing a RAM Expansion Module ..........................................................................81 To install a RAM expansion module......................................................................81 To remove a RAM expansion module ...................................................................83 Configuring the OmniBook.............................................................................................85 Using BIOS Setup ........................................................................................................86 To run the BIOS Setup utility.................................................................................86 Using TopTools............................................................................................................92 To install TopTools ................................................................................................92 To run TopTools.....................................................................................................92 To get more information about TopTools..............................................................92 Configuring Security Options ......................................................................................93 To set or change an OmniBook password..............................................................93 To delete an OmniBook password .........................................................................94 To install the VirusScan utility...............................................................................94 To attach a security cable .......................................................................................95 To set PC identification..........................................................................................95 To enable hard disk drive lock ...............................................................................96 Troubleshooting................................................................................................................97 Solving Problems..........................................................................................................98 Accessory Problems ...............................................................................................98 Audio Problems ....................................................................................................100 Display Problems..................................................................................................101 Hard Disk Drive Problems ...................................................................................102 Infrared Problems .................................................................................................103 Keyboard and Pointing Device Problems ............................................................104 Memory Problems ................................................................................................106 PC Card (PCMCIA) Problems .............................................................................107 Performance Problems..........................................................................................108 Power and Battery Problems ................................................................................109 Printing Problems .................................................................................................111 Serial, Parallel, and USB Problems......................................................................112 Startup Problems...................................................................................................113 Testing the Operation .................................................................................................115 To run the diagnostic test .....................................................................................115 To create a diagnostic floppy disk........................................................................116 Recovering Software ..................................................................................................117 To recover the factory installation of Windows...................................................118 To create a Support Utility Disk...........................................................................119 To update the OmniBook BIOS ...........................................................................120 To replace a damaged Recovery CD ....................................................................120 Support and Service.......................................................................................................121 Getting HP OmniBook Assistance.............................................................................122 Reference Guide 7