ASPSGFinal (EN)

consolidated table of contents product overview................................................................................................................... 1-4 key dates.............................................................................................................................. 1-6 key selling points ................................................................................................................... 1-7 unique product features..........................................................................................................

1-8 product positioning statement.................................................................................................. 1-9 product placement ............................................................................................................... 1-10 target customer.................................................................................................................... 1-11 benefits .............................................................................................................................. 1-12 localization.........................................................................................................................

1-13 the printers.......................................................................................................................... 1-14 top of the printer.................................................................................................................. 1-15 front of the printer................................................................................................................ 1-16 rear of the printer ................................................................................................................ 1-17 LCD control panel................................................................................................................

1-18 auto-duplex unit................................................................................................................... 1-20 specifications ...................................................................................................................... 1-21 competitive positioning......................................................................................................... 1-22 hardware accessories .......................................................................................................... 1-24 user replaceable components................................................................................................

1-25 compatible hp media types................................................................................................... 1-26 upgrades............................................................................................................................ 1-27 consumable part numbers..................................................................................................... 1-28 technology update ............................................................................................................... 1-29 Thermal Inkjet Technology .................................................................................................

1-29 ColorSmart II ................................................................................................................... 1-29 ColorSmart III................................................................................................................... 1-29 PhotoREt III....................................................................................................................... 1-30 UnderPrinting................................................................................................................... 1-30 value added services ...........................................................................................................

1-31 embedded Web server ..................................................................................................... 1-31 hp instant support web site ................................................................................................ 1-31 myPrintMileage ................................................................................................................ 1-31 JetCAPS .......................................................................................................................... 1-31 hp mobile printing drivers..................................................................................................

1-32 education and training ......................................................................................................... 1-33 service and support.............................................................................................................. 1-34 support............................................................................................................................ 1-34 online support.................................................................................................................. 1-34 telephone support.............................................................................................................

1-34 regional repair strategy........................................................................................................ 1-35 warranty period .................................................................................................................. 1-36 duration .......................................................................................................................... 1-36 repair and warranty information ........................................................................................ 1-36 limited warranty statement ....................................................................................................

1-37 hardware setup requirements .................................................................................................. 2-5 contents of the box................................................................................................................. 2-6 unpacking the printer and components..................................................................................... 2-8

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unpacking the printer.......................................................................................................... 2-8 unpacking the auto-duplex unit............................................................................................. 2-9 overall setup procedure........................................................................................................ 2-10 setting the LCD language...................................................................................................... 2-14 installing trays .....................................................................................................................

2-15 tray 3 installation ............................................................................................................. 2-15 multipurpose tray installation ............................................................................................. 2-15 installing the auto-duplex unit ................................................................................................ 2-17 installing the hp jetdirect EIO print server................................................................................ 2-18 installing additional memory .................................................................................................

2-20 installation....................................................................................................................... 2-20 test ................................................................................................................................. 2-21 installing the EIO hard disk drive........................................................................................... 2-22 installation....................................................................................................................... 2-22 test .................................................................................................................................

2-23 installing ink cartridges......................................................................................................... 2-24 installation....................................................................................................................... 2-24 maintenance.................................................................................................................... 2-24 terminology ..................................................................................................................... 2-25 part numbers and ink capacities.........................................................................................

2-25 installing printheads............................................................................................................. 2-26 installation....................................................................................................................... 2-26 maintenance.................................................................................................................... 2-27 expiration dates ............................................................................................................... 2-27 part numbers ...................................................................................................................

2-28 paper types......................................................................................................................... 2-29 paper sizes, weights, and capacities ..................................................................................... 2-30 guidelines for loading paper................................................................................................. 2-32 printing a demo page .......................................................................................................... 2-33 software installation requirements ..........................................................................................

2-35 specifications for operating system compatibility .................................................................. 2-35 specifications for network operating system compatibility...................................................... 2-36 contents of software CD ROM............................................................................................... 2-37 Windows NT4/2000/XP/9X/ME users ............................................................................. 2-37 Mac OS 8.6 - 9.2.2 (Classic) and OS X - 10.2.1 users ........................................................

2-37 Unix/Linux users .............................................................................................................. 2-37 startup page of CD browser.................................................................................................. 2-38 installing the printer software ................................................................................................ 2-39 cable considerations......................................................................................................... 2-39 printer software components for Windows ..........................................................................

2-39 software-first installation .................................................................................................... 2-40 hardware-first installation .................................................................................................. 2-44 hardware-first installation for Windows XP .......................................................................... 2-44 connecting the printer using a USB cable ............................................................................ 2-45 connecting the printer using a parallel cable .......................................................................

2-45 connecting the printer using a network connection ............................................................... 2-45 browsing documentation ...................................................................................................... 2-47 registering the product ......................................................................................................... 2-48 customization utility.............................................................................................................. 2-49 consolidated table of contents hp restricted 1-5

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optional software................................................................................................................. 2-50 uninstalling the printer software............................................................................................. 2-51 installing toolbox ................................................................................................................. 2-54 installing the Macintosh printer software................................................................................. 2-56 Macintosh printing software components.............................................................................

2-56 connecting the printer with a network (Ethernet) cable in the Mac OS..................................... 2-56 connecting the printer with a network (Ethernet) cable .......................................................... 2-57 enabling optional accessories in the printer driver................................................................ 2-59 changing printer settings and printing documents................................................................. 2-61 uninstalling the Macintosh printer software ..........................................................................

2-62 Macintosh printer software components.................................................................................. 2-64 Macintosh printer software components .............................................................................. 2-64 PostScript Printer Description (PPDs).................................................................................... 2-64 Printer Dialog Extensions (PDEs) ......................................................................................... 2-65 LaserWriter printer software...............................................................................................

2-65 installers.......................................................................................................................... 2-65 additional features............................................................................................................ 2-68 non-OS X features ............................................................................................................ 2-68 web deployment of drivers.................................................................................................... 2-70 connectivity options .............................................................................................................

2-71 USB cable ....................................................................................................................... 2-71 parallel cable................................................................................................................... 2-71 EIO................................................................................................................................. 2-72 connectivity specifications ................................................................................................. 2-72 connecting to a network .......................................................................................................

2-73 peer-to-peer network ......................................................................................................... 2-73 client-server network ......................................................................................................... 2-73 establishing a network connection using the EIO module.......................................................... 2-74 troubleshooting setup issues .................................................................................................. 2-75 printing a configuration page................................................................................................

2-77 printer features overview ........................................................................................................ 3-5 LCD control panel............................................................................................................... 3-5 paper input and output trays................................................................................................ 3-5 auto-duplex unit.................................................................................................................. 3-5 LCD control panel overview ....................................................................................................

3-6 extending multipurpose tray and output bin .............................................................................. 3-7 multipurpose tray................................................................................................................ 3-7 output bin.......................................................................................................................... 3-7 printing from tray 1, the rear manual feed unit .......................................................................... 3-8 printing from tray 2................................................................................................................

3-9 printing from tray 3.............................................................................................................. 3-10 media-size detection ............................................................................................................ 3-11 printing on special media ..................................................................................................... 3-12 media and tray compatibility ................................................................................................ 3-15 types...............................................................................................................................

3-15 capacities........................................................................................................................ 3-15 sizes ............................................................................................................................... 3-16 double-sided printing ........................................................................................................... 3-17 upgrading hardware............................................................................................................ 3-23 1-6 hp restricted consolidated table of contents

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upgrading firmware............................................................................................................. 3-24 firmware download utility.................................................................................................. 3-24 flash over network ............................................................................................................ 3-24 flash scheduling ............................................................................................................... 3-24 supported ports ................................................................................................................

3-24 web jetadmin................................................................................................................... 3-24 alternative flash method .................................................................................................... 3-25 changing defaults ................................................................................................................ 3-26 menu map .......................................................................................................................... 3-27 printing a menu map ........................................................................................................

3-27 retrieve job menu ............................................................................................................. 3-29 information menu ............................................................................................................. 3-29 paper handling menu........................................................................................................ 3-30 configure device menu...................................................................................................... 3-32 system setup menu............................................................................................................

3-34 I/O menu........................................................................................................................ 3-35 resets menu ..................................................................................................................... 3-35 diagnostics menu ............................................................................................................. 3-35 service menu.................................................................................................................... 3-35 EIO menu ........................................................................................................................

3-36 cancelling a print job ........................................................................................................... 3-37 configuration pages............................................................................................................. 3-38 printer configuration page................................................................................................. 3-38 JetDirect configuration page .............................................................................................. 3-40 cleaning the printer..............................................................................................................

3-42 guidelines for cleaning the printer ...................................................................................... 3-42 steps for cleaning the printer.............................................................................................. 3-42 caring for printheads............................................................................................................ 3-43 caring for ink cartridges ....................................................................................................... 3-46 ink terminology....................................................................................................................

3-48 navigating the user interface ................................................................................................. 3-49 advanced features ............................................................................................................... 3-75 overview of toolbox ............................................................................................................. 3-79 embedded web server.......................................................................................................... 3-80 hp instant support ................................................................................................................

3-85 mobile printing.................................................................................................................... 3-87 uses ................................................................................................................................ 3-87 procedure........................................................................................................................ 3-87 details............................................................................................................................. 3-87 changing default software settings .........................................................................................

3-88 troubleshooting advanced printer problems ............................................................................ 3-92 troubleshooting supplies usage.............................................................................................. 3-99 troubleshooting media-related problems ............................................................................... 3-100 troubleshooting print quality related problems....................................................................... 3-105 low or excess use of ink in printouts.....................................................................................

3-109 troubleshooting incorrect color printouts ............................................................................... 3-110 printer overview .................................................................................................................... 4-7 how the printer works ......................................................................................................... 4-7 writing systems ...................................................................................................................... 4-9 consolidated table of contents hp restricted 1-7

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