Advanced System Tests What to do if a Test Fails What to do if a Test Fails The following actions are recommended: 1. Press ESC to exit the advanced system tests. A screen similar to the following will appear: 2. Press F4 to create a support ticket. The support ticket is a complete record of the test results. It is the most effective way to communicate the problem to your local or HP-dedicated support agent. (To learn more about the support ticket, refer to chapter 5.) 3. If you need assistance, contact your local or HP-dedicated support agent for assistance. You can e-mail or fax them the support ticket.
You can also add extra information and your own comments to the support ticket (to learn how to do this, refer to page 5-3). 4-7