Troubleshooting Solving Problems Serial and Parallel Problems If the serial mouse doesn’t work • First, make certain you followed the manufacturer’s installation instructions completely and everything necessary to install the mouse properly. • Make sure the serial port option of the setup program is set to the same port that is selected for the mouse driver. • Set the mouse device driver to the corresponding COM port which is selected for the serial port option. • Check the port connection (may be loose). If a serial modem doesn’t work properly • In Windows Help use the modem troubleshooter. • Check the port connection (may be loose).
If an I/O card stops communicating properly • It may have been reset if the OmniBook suspended or turned off. Exit and restart the application. If the serial or parallel port is not working • Check settings in BIOS Setup (under System Devices). Make sure that Parallel and Serial are enabled. • Check the port connection (may be loose). 8-13