Table 40. Image defects (continued) 204 Chapter 7 Troubleshooting C7058-90936 Problem Cause Solution Misformed characters Maintenance due. Print a few more pages to see if the problem corrects itself. Make sure that the environmental specifications for the printer are being met. Print a demo page to verify that the problem persists. Perform maintenance actions as required. Paper might be too smooth. Check the paper (or other print media) type and quality. Page skew Print media does not meet printer specifications or is stored improperly. Print a few more pages to see if the problem corrects itself. Verify that there are no torn pieces of media inside the printer.
Turn over the stack of media in the tray. Also try rotating the media 180 degrees. If the print media does not meet HP specifications, replace the media. Print media is not loaded correctly or trays are not adjusted properly. Make sure print media is loaded correctly and that the guides fit properly against the media stack. Registration assembly is improperly installed. Be sure that the registration assembly is installed correctly. Curl or wave Print media does not meet printer specifications or is stored improperly. Print a few more pages to see if the problem corrects itself. Turn over the stack of media in the tray. Also try rotating the media 180 degrees.
If the print media does not meet HP specifications, replace the media. Printer’s operating environment does not meet specifications. Make sure the printer’s operating environment meets specifications. Wrong output bin. Print to a different output bin (top or rear output bin). Wrinkles or creases Print media does not meet printer specifications or is stored improperly. Print a few more pages to see if the problem corrects itself. Turn over the stack of media in the tray. Also try rotating the media 180 degrees. If the print media does not meet hp specifications, replace the paper. Print media is loaded incorrectly.
Make sure print media is loaded correctly and that the guides fit properly against the media stack. Wrong tray. Print from a different tray (such as tray 1). Wrong output bin for print media type. Print to a different output bin (top or rear output bin).