JetDirect configuration-page elements 1 General information lists the HP JetDirect number, firmware revision, LAN hardware address, selected port, manufacturing ID, I/O card status, and network statistics (unicast packets, total packets, bad packets, framing errors received, packets transmitted, unsendable packets, transmit collisions, and transmit late collisions). 2 Network statistics lists total packets received, unicast packets received, bad packets received, framing errors received, total packets received, unsendable packets, transmit collisions, transmit late collisions.
3 Protocol information lists TCP/IP status and configuration, the HP Web JetAdmin server name, Novell NetWare status and configuration, AppleTalk status and configuration, and DLC/LLC status. JetDirect configuration If the EIO JetDirect card has started successfully and completed its internal diagnostics, the I/O CARD READY message appears on the JetDirect configuration page. If communication is lost, an I/O NOT READY message appears followed by a two-digit error code. See the HP JetDirect Network Interface Configuration Guide for further details and recommended action (go to http:/ www.hp.com/go/JetDirect).
The “Network Statistics” column indicates that network activity has been occurring. Bad packets, framing errors, unsendable packets, and collisions should be minimal. If a high percentage (greater than one percent) of these occur, contact the network administrator. All of the statistics are set to zero when the printer is turned off. The “Novell Status” block should state the Novell printer server name to which the printer is connected. If the node name reads “NPIxxxxxx” (xxxxxx=last six digits of the EIO’s LAN address), the EIO card has not been configured for a Novell server. This could indicate that the card is operating under an IPX protocol other than Novell.
Consult with the network administrator if the node name is not present. In the TCP/IP protocol block, the default IP address is “0.0.0.0.” It is acceptable to operate the printer with this default address. The error message “ARP DUPLICATE ADDRESS” might appear in this block. This is also an acceptable error code if the TCP/IP protocol is not being used. Check with the network administrator to determine the correct IP address for the printer. C7058-90936 Communication troubleshooting 219