48 . English High resolution HDR pictures are not displayed. To output sound from both an audio system connected via ARC and TV speakers The following are required to watch high resolution HDR pictures such as 4K. Sound can be output from both an audio system connected to the TV and the TV speakers at the same time by satisfying the following conditions. Connect the 4K playable device. Use a Premium High Speed HDMI™ Cable(s) that supports 18 Gbps. Connecting the TV and audio system using a digital optical cable Set "HDMI EDID Version". Select Settings > Channels & Inputs > Inputs > HDMI EDID Version . Select the correct version.
Setting [Digital Output] to [PCM] Check whether the connected device has the latest settings or firmware. How to connect Digital audio Optical Audio Use a digital audio optical cable to connect the unit to external digital audio devices. Television has no sound. Please check to be sure the device is connected to the HDMI-2 (ARC) input on the TV. IN Soundbar Check if the power is on. Check whether all the cables to the unit are connected to the correct output jack on your separate device like Blu-ray Disc™/ DVD recorder OUT Digital audio optical cable Digital home theater amplifier Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn on the unit again.
Check whether the connection of the antenna or cable/ satellite set-top box is connected correctly. HDMI-ARC connection (Digital home theater amplifier that supports HDMI-ARC) HDMI-ARC allows you to use HDMI control to output TV audio directly to a connected audio device, without the need for an additional digital audio cable. Make sure that the sound is not muted. Press 6 MUTE so that the volume bar and current volume level will appear on the TV screen. Make sure that the volume is NOT, set to 0 or 6 MUTE . If so, use +/- VOL to adjust to the desired volume.
HDMI-ARC is only avialable on HDMI-2, so connect your device to this HDMI-2 if sound output from the TV through HDMI is needed Make sure that the headphone is NOT connected to the headphone audio output jack. Soundbar If there are issues with picture/color and/or sound when connecting an external device using the HDMI port, please try switching the HDMI EDID Version. (Refer to below) If headphones or Bluetooth audio devices are connected, sound is not output from the TV speakers or audio system connected via ARC. Remove the headphones or disconnect the Bluetooth audio device. Digital home theater amplifier that supports HDMI-ARC View other TV channels.
The problem might be limited to the broadcasting station or weak signal strength. Picture poor, sound intermittent or no sound Pair a Bluetooth device 1 From the Google TV home screen, in the top right, go to the profile picture or initial and select Settings . 2 Select Remote & Accessories > Pair accessory 3 Make sure your device is in pairing mode or is visible to other devices. 4 Identify the device you want to pair from the list and select it. 5 On the Bluetooth pairing request screen, select Pair . Use Headphone/Bluetooth devices and audio system/TV speakers at the same time.
To output sound from both the headphones/ Bluetooth audio device and TV speakers The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time. Note(s) Accessories that have been paired with your device appear in the Remote & Accessories section of Settings. You can also rename or forget devices. Back to Contents HDMI cable OUT HDMI 2 IN only