FAQs Brief Specs Question There is no power in the MDCI dongle after connecting to the vehicle’s DLC port. Answer Features Possible Cause: Poor contact of the MDCI dongle. Solution: Unplug the MDCI dongle and then plug it in again. Possible Cause: Poor contact of vehicle’s DLC port. Solution: Unplug the MDCI dongle and then plug it in again. Functions Possible Cause: Voltage of the vehicle battery is too low. Solution: • Recharge the vehicle battery. • Replace the vehicle battery if it is damaged. Comp Chart Possible Cause: A fuse is blown. Solution: Check the fuse of the OBD module. What's In The Box? FAQs