Phoenix Model 8612 T ROUBLESHOOTING G UIDE PROBLEM POSSIBLE CAUSE SOLUTIONS STOVE SMOKES Operating Technique Fully open the primary air control one minute before opening doors. Cold Chimney Preheat the chimney when first starting a fire. Blocked Chimney Examine the chimney and stovepipe for blockage or creosote accumulations. Oversized Chimney Reline the chimney to the appropriate diameter Undersized Chimney Install a draft inducer or replace the chimney. Chimney Too Short Lengthen the chimney. Air Infiltration Into The Chimney Seal chimney connections and openings in clean-out doors. More Than One Appliance Connected to the Flue Disconnect all other appliances and seal openings.
BACK-PUFFING OR GAS EXPLOSIONS Operating Technique Fully open the primary air control one minute before opening the door and keep it fully open for a few minutes after reloading. Extra Low Burn Rate Burn the stove at a higher burn rate. Chimney Down-draft Install a chimney cap. Excessive Ash Build-up Empty ash pan more frequently. UNCONTROLLED OR SHORT BURN Close the door tightly or replace the gaskets. Slide ash grate to closed position. Excessive Draft Check the installation. Operate at LOW BURN. Install stovepipe damper. Deteriorated Cement Seals Unsealed or Open Door Open ash grate Reseal the stove with furnace cement. Extra Long Chimney Shorten the chimney. Install stovepipe damper.
Oversized Chimney Reline the chimney to the proper diameter. High Winds or Hilltop Location: Install a chimney cap. Excessive Draft Draft in excess of 0.1 wc should be corrected with a stovepipe damper INSUFFICIENT HEAT AND/OR DIRTY GLASS Poor Quality or Green Wood Use only air-dried wood, preferably dried at least one year. Low Burn Rate Operate the stove at a higher burn rate. Air Insulated Chimney Replace with a pre-fabricated insulated chimney system or a properly sized masonry chimney. Cold Exterior Chimney Reline or insulate the chimney. Leaky Stovepipe or Chimney Check the installation. Too Much Heat Loss From House Caulk windows, seal openings in home.
BLISTERING OF ENAMEL CASTING Operating Technique Do not over-fire the stove. Monitor stove temperatures. Use seasoned cordwood only. Excessive Draft Check the DRAFT. A damper may be required. Operate the stove at a LOW BURN range. Hearthstone Quality Home Heating Products, Inc ® www.hearthstonestoves.com 25