Table 6-3. Secondary Information about Continuable Errors (continued) C4170-90959 Troubleshooting with Control Panel Messages 99 Control Panel LED Pattern Error message Status Log Code Recommended Action NVRAM Error (68 error) (Secondary Error Message) 30035 or 30036 Press GO to clear the message and continue printing. An error occurred in the printer’s nonvolatile memory and one or more printer settings has been reset to its factory default. 1) Print a configuration page and check the printer settings to determine which values have changed. 2) While turning the printer on, hold JOB CANCEL until all the lights come on and stay on.
This will clean up the NVRAM by removing old areas that are not being used. IIO Error (81 error) (Secondary Error Message) The EIO accessory has encountered a critical error. 1) Power cycle the printer. 2) Reseat or replace the EIO accessory. Memory Configuration Error (Secondary Error Message) 1) Reprint the job. 2) Perform a cold reset. 3) Replace DIMMs/memory. 4) Replace the formatter. Personality, Job Related Error (Secondary Error Message) 30076 1) Perform a cold reset. 2) Remove/replace the language DIMM (PS DIMM). 3) If all else fails, replace the formatter.