Communication Troubleshooting This section provides an overview of the printer’s interface requirements. Communications Check NOTE: Communication problems are normally the customer’s responsibility. Time spent attempting to resolve these problems may not be covered by the product’s Hewlett-Packard warranty. Refer the customer to the network administrator for assistance in troubleshooting network problems. Test Message After the printer is installed, verify communications between the printer and the IBM- compatible computer. Enter the following at the DOS prompt: C:\DIR>LPT1 E NTER (for printing to parallel port #1) The printer should print a directory listing of the C: \ directory.
EIO Troubleshooting See the “JetDirect Configuration Page” (page 140) for information regarding the current status of the EIO accessories. Before attempting to troubleshoot a network problem or notifying the network consultant of a problem, always print a Configuration Page. C4170-90959 Communication Troubleshooting 139