Checking the crate for damage Installing remaining items on motorcycle • When the motorcycle arrives, check the crate im- mediately for damage and if necessary examine the contents for consequential damage. • Wheel the motorcycle clear of the wooden pallet. In case of damage in Germany • Note the damage on the delivery slip. • Read the information sheet on damage in transit. • Immediately notify the freight carrier (e.g. freight forwarder or DB) and Bavaria Wirtschaftsagentur GmbH Abteilung ZW - 12 80788 Mьnchen Phone 089/14327-632 Fax. 089/14327-709 In case of damage in importer markets • Note the damage on the delivery slip. • Comply with specific national market proce- dures.
In case of doubt, please submit enquiries to: Bavaria Wirtschaftsagentur GmbH Abteilung ZW - 12 D-80788 Mьnchen Tel. +49 89 14327 632 Fax. +49 89 14327 709 • Immediately notify the freight carrier (e.g. freight forwarder). • Carefully tighten the securing screws by hand. Inspecting motorcycle for damage • Check for defects. • Send an “Urgent notification” to BMW AG, Sparte Motorrad, UX-VS-1 Fax No. +49 89 382 33220 • Rectify the defect. • Use the electronic parts list to order parts, if needed. • Costs are to be processed by the warranty claim system (stage 4). Defect codes:
– Parts missing 10 01 00 00 00 – Parts damaged 10 02 00 00 00 – Incorrect parts delivered 10 03 00 00 00 • If the parts that are needed do not appear in the electronic parts list (e.g. parts for official-user motorcycles), send an order form to: Fax No. +49 30-3396-2262 Unpacking the motorcycle • Lever off the cover. • Take out the separate pack of items: – Spare keys – Owner's Manual – Windscreen and securing screws • Pry off the cross struts with a suitable lever. e Caution: Do not hammer out the cross struts or the motor- cycle may be damaged. Checking that delivery is complete • Remove the end panels. • Remove the side panels. e Caution:
Remove all nails projecting from the base of the crate or lying on the floor. – All optional extras – Toolkit – Documentation • Dispose of the packing materials in an environ- mentally responsible manner as described in Service Information 23/91 - Sales. 00.14 S000030 S00003 S00003 0