Additional Information Settings Music Managing Game Files Safety Precautions Part Names/Connecting Peripheral Equipment Before Using the Dreamcast Playing a Game Video and audio Reference page p.6 p.6 p.6 p.6 p.6 p.6 p.6 If you experience other problems, unplug the power cable from the outlet and contact Sega’s Technical Support at www.sega.com or 1-800-USA-SEGA for further information. 27 Problem What to check What to do There is absolutely no video. • Is the power cable properly connected? • Are the Dreamcast and the television on? • Are the Dreamcast and the television properly connected through the AV cable? • Is the television input (Television/ Video switch) set to Video?
• Is there more than one AV input terminal on the television? • Are the power cable and/or video cable Sega authorized? • Securely plug the power cable into the Dreamcast and the outlet. • Turn on the Dreamcast and the television. • Securely plug the AV cable into the Dreamcast and the correct terminal on the television. • Set the television input to the correct setting. If there is more than one video input terminal on the television, read your television’s operating manual for proper setting. • Refer to your television’s operating manual to ensure you have made the proper settings. If necessary, try a different AV input terminal. • Only use Sega authorized cables. There is no audio.
• Is the power cable properly connected? • Are the Dreamcast and the television on? • Are the Dreamcast and the television properly connected through the AV cable? • Is the television input (Television/ Video switch) set to Video? • Is the television volume set to a low level or mute? • Securely plug the power cable into Dreamcast and the outlet. • Turn on the Dreamcast and the television. • Securely plug the AV cable into the Dreamcast and the correct terminal on the television. • Set the television input to the correct setting. If there is more than one video input terminal on the television, read your television’s operating manual for the proper setting. • Adjust the volume.
Video and audio output are cut off while a game is in progress. • Are there any scratches, fingerprints, or dirt on the disc? • Is the power cable properly connected? • Are the Dreamcast and the television properly connected through the AV cable? • Clean the underside of the disc with a store-bought CD cleaner or similar cleaner. • Securely plug the power cable into the Dreamcast and the outlet. • Securely plug the AV cable into the Dreamcast and the correct terminal on the television.