Table 7-2 Alphabetical printer error messages (continued) CANNOT DUPLEX CLOSE REAR BIN Description: The printer cannot duplex because the rear output bin is open. Action: 1. Close the rear output bin door. 2. If the error message does not clear, turn the printer off and then on. CANNOT DUPLEX CHECK REAR BIN alternates with CANNOT DUPLEX CHECK PAPER Description: The printer cannot duplex because the rear output bin is open or the media is not supported by the duplex unit. Action: 1. Close the rear output bin. 2. If the error message does not clear, turn the printer off and then on. Verify that the media is supported by the duplex unit. See “Supported media weights and sizes” in Chapter 1.
CHECKING PRINTER Description: The printer is performing an internal test. This process should take approximately 30 seconds. The message appears during the initiation of the engine test. When finished, the printer goes online. Action: When the test has finished press [Go] to return the printer to the READY state. CLEARING PAPER FROM PRINTER Description: The printer has jammed or was turned on and media was detected in the paper path. The printer is attempting to clear these pages. Action: No action required. CLOSE FRONT DUPLEX DRAWER Description: The duplex drawer is not completely closed. Action: Close the duplex drawer. CLOSE MIDDLE FRONT DRAWER Description:
The drawer that holds the intermediate transfer belt is open. This drawer is called the ITB drawer, but is referred to as the middle front drawer for end users. Switch SW1 (refer to Figure 7-31) indicates the drawer is open. When the drawer is closed, a plastic protrusion on the lower left corner of the drawer pivots an arm allowing SW1 to toggle to the open position. Action: 1. Close the ITB drawer. 2. If the message persists, remove the printer’s left-side cover and inspect the mechanical linkage that closes SW1. 3.
Refer to the wiring diagram to verify the wiring; the two- wire connector should be firmly seated to SW1 and the wiring harness should be firmly seated to connector J1003 of the DC controller PCB. 4. If the message persists, use an ohmmeter to verify functionality of SW1. Description: Switch SW5 (refer to Figure 7-29) monitors the closing of the printer’s upper rear door (this door allows you to access the fusing assembly). When the fusing door is closed, a tab on the rear door pushes a door switch actuator that runs along the left-side of the printer and closes SW5. CLOSE UPPER REAR DRAWER Action: 1. Close the upper rear drawer. 2.
If the message persists, remove the printer’s left-side cover and inspect the mechanical linkage of SW5 and the lever. (continued on next page) 218 Troubleshooting C7085-90921