Table 7-3 Numerical printer error messages (continued) micro-processor if the drawer is closed and the printer is not in PowerSave mode. 3. Verify the fan connector is firmly seated into connector J1022 of the DC controller PCB. 4. If the error persists, replace the fan. 62 NO SYSTEM Description: Indicates there is a printer firmware problem. Either there is no firmware DIMM installed or the DIMM has failed. If the formatter was just replaced, make sure all DIMMs have been moved from the old formatter to the new one. Action: 1. Turn the printer off and on to reset the printer. 2.
Reseat the firmware DIMM, making sure it is in the slot surrounded by a white line with the text “ROM ONLY IN THIS SLOT.” 62.X PRINTER ERROR Description: Indicates that a problem exists with the internal memory. Action: 1. Turn the printer off and on to reset the printer. X = Description 0 = Internal memory 1-3 = DIMM slots 1 through 3. 2. Reseat and then replace the DIMM. 3. Replace the formatter board. 62.M BAD MPTR Description: The firmware ran out of memory trying to build the static entity directory. Action: 1. Check printer settings to determine which values have been changed. 2. Clear the message by pressing [Go] . 68 NVRAM ERROR CHECK SETTINGS Description:
One or more settings saved in the non-volatile storage device are invalid. Some settings might have been reset to factory defaults. Action: 1. Check printer settings to determine which values have been changed. 2. Clear the message by pressing [Go] . 68 NVRAM FULL CHECK SETTINGS Description: Indicates that a non-volatile storage device is full. Some settings might have been reset to factory defaults. Action: 1. Check printer settings to determine which values have been changed. 2. Clear the message by pressing [Go] . 79 SERVICE (XXXX) PRINTER ERROR Description: A hardware error has occurred. Action: 1. Reseat the formatter.
X=Description 01XX = IO ASIC register error 02XX = video ASIC register error 03XX = IDE ASIC register error 2. Reseat the firmware DIMM. 3. Run formatter diagnostics. 4. Replace the firmware DIMM. 5. Replace the formatter. 80 SERVICE (XXXX) EIO ERROR Description: A critical EIO failure has occurred. X indicates the slot number of the device. XXXX indicates the error type. Action: 1. Turn the printer off and on to reset the printer. 2. Reseat the EIO card. 3. Replace the EIO card. 236 Troubleshooting C7085-90921