The following table lists the disk error numbers reported on either the Printer Collation or Job Storage Disk Error page, which is printed when an error exists. Table 7-7. Mopy Disk Error Messages Disk Error Number Error Description Solution 1 Disk volume not present – it may be uninitialized. • Hard disk: Initialize the hard disk. If the problem persists, replace the hard drive. • RAM disk: Power cycle the printer. 3 A file or directory asked for could not be found. • Possible data corruption, delete the job the error occurred with. 5 Invalid # of bytes given in a read/write request. • Possible data corruption, delete the job the error occurred with.
6 Attempt to create a file or directory that already exists. • The user has sent a username that is the same as an existing directory. Change the username in the driver and resend the job. 15 Bad Disk • Hard disk: Initialize the hard disk. If the problem persists, replace the hard drive. 16 No volume label • Hard disk: Initialize the hard disk. If the problem persists, replace the hard drive. 23 Bad seek request – the resulting offset would be negative. • Possible data corruption, delete the job the error occurred with. 24 Unexpected internal error • Possible data corruption, delete the job the error occurred with.
• Disk media problem – initialize the hard disk or reboot to reinitialize the RAM disk. • If the problem persists on a hard drive, replace the hard drive. 55 Bad file system • Possible data corruption, delete the job the error occurred with. • Disk media problem – initialize the hard disk or reboot to reinitialize the RAM disk. • If the problem persists on a hard drive, replace the hard drive. 56 Hardware failure • Replace the hard drive. Troubleshooting the Printing System 7-43